Like most well-known VPN companies, IVPN supports a variety of privacy groups and causes. Pestell told us he worked with the Center for Democracy & Technology to improve trust in VPNs with a handful of transparency initiatives before they were announced. Neena Kapur of The New York Times (parent company of Wirecutter) information security team noted that IVPN’s leadership transparency and its relationship with CDT were significant pluses that contributed to its trustworthiness. Pestell was also the only representative we spoke with to offer to arrange for one of our experts to audit the company’s server and no-logging policies.1 We cover trust issues with VPNs at length elsewhere in this guide, but we believe that IVPN takes an active role in protecting its customers’ privacy and is not a dude wearing a dolphin onesie.
If you don’t mind doing a little extra tinkering in a more complicated app to save some money, we recommend TorGuard because it’s trustworthy, secure, and fast. TorGuard is well-regarded in trust and transparency; it was also the fastest service we tried despite being less expensive than much of the competition, and its server network spans more than 50 locations, more than twice as many as our top pick. But TorGuard’s apps aren’t as easy to use as IVPN’s: TorGuard includes settings and labels that allow extra flexibility but clutter the experience for anyone new to VPNs. And unlike IVPN, TorGuard doesn’t natively support OpenVPN connections on iOS, making it a significantly worse choice on Apple devices than it is if you use Windows, ChromeOS, or Android.
Even the most expensive VPN plans are very affordable but you will likely have a budget in mind. 12-month plans typically offer the best value and you can reduce the risk of buyer’s remorse by choosing a VPN with a long refund period, preferably 30 days and with no questions asked. These guarantees are much more common than traditional free trials but are essentially the same thing.
Thankfully, there's a workaround for this problem. Instead of using the VPN app from the company from which you've purchased a subscription, you can download the standalone OpenVPN app. Open it, and you can enter your subscription information from the VPN company you've decided to work with. The OpenVPN app will then connect to the VPN company's servers using our preferred protocol.
And they manage to do all of this without sacrificing performance, offering one of the fastest download speeds (83 Mbps out of 100 Mbps) and the best 24/7 customer support in the industry. The only downside? It’s a little on the pricey side, with monthly plans starting between $6.67 and $12.95/mo. But it’s a small price to pay for excellent performance in almost every category.
VPN services, while tremendously helpful, are not foolproof. There's no magic bullet (or magic armor) when it comes to security. A determined adversary can almost always breach your defenses in one way or another. Using a VPN can't help if you unwisely download ransomware on a visit to the Dark Web, or if you foolishly give up your data to a phishing attack.