Hi Nathan, We do not censor feedback, and if that is your experience then it is your experience. I'm sorry that you seem to have had so many problems. All I can say is that for me it was just a matter of installing the software, entering my account details, choosing a server location, and hitting start. I have experienced the odd hiccup in the past, but as far as could I see all issues have now been resolved. I tested using Windows 10 (plus Android and both Mac clients). If you are finding everything too hard, then why not just take advantage of the 30-day money back guarantee and try something else?
Bandwidth restrictions might not have been a big deal in the pre-streaming era, but now that everyone is streaming videos, music, and more, the bandwidth burns up really fast. Avoid VPNs that impose bandwidth restrictions unless the bandwidth restrictions are clearly very high and intended only to allow the provider to police people abusing the service.

Hi Sandra. I just gave VyprVPN a go and didn’t have any problems running the iPlayer. Try clearing your cache and cookies (you only need to clear all BBC and iPlayer related ones if you don’t want to clear them all) and run in an Incognito/Private browser window. That may fix it. Alternatively, it’s possible you just got unlucky and were assigned an IP blacklisted by the BBC.


The RADIUS server receives a user-connection request from the VPN server and authenticates and authorizes the connection attempt. In addition to a yes or no response to an authentication request, RADIUS can inform the VPN server of other applicable connection parameters for this user such as maximum session time, static IP address assignment, and so on.
If the VPN client has a configured connection without a default route, the client adds a route that it infers from the Internet address class of the IP address assigned to it for the current connection. For a simple target network, such as a small office, this one route is sufficient to allow packets to be routed to the target network. However, for a complex network, administrators need to configure multiple routes to successfully direct packets to the remote network.
CyberGhost gives Mullvad some stiff competition in the speed department, especially for locations in North America and Europe. It does a good job protecting user anonymity, too—requiring no identifying information and using a third-party service for payment processing—albeit not to the same degree as Mullvad. Add to that CyberGhost’s unique, easy-to-use interface, good price, and streaming unblocking (although not for Netflix), and this VPN is a solid choice. (See our full review of CyberGhost.)
In some organization intranets, the data of a department, such as human resources, is so sensitive that the network segment of the department is physically disconnected from the rest of the intranet. While this protects the data of the human resources department, it creates information accessibility problems for authorized users not physically connected to the separate network segment.
Using Wi-Fi on the Windows laptops, we timed how long it took to connect to websites, measured latency times (how long it took a server to respond), and recorded upload and download speeds with Ookla's Speedtest meter, both with and without the VPN activated. We also timed how long it took to download a large video file, both with and without VPN activation.
Jurisdiction – Gibraltar is territory that is controlled by the United Kingdom to some extent. Nonetheless, the internal affairs of the country are governed by itself. Censorship of certain websites is present in Gibraltar. As such, the jurisdiction of IVPN lies in a region with limited online freedom, but privacy in the region is still much better than in Europe.

The VPN server can be configured to use either Windows or Remote Authentication Dial-In User Service (RADIUS) as an authentication provider. If Windows is selected as the authentication provider, the user credentials sent by users attempting VPN connections are authenticated using typical Windows authentication mechanisms, and the connection attempt is authorized using the VPN client’s user account properties and local remote access policies.
IP / DNS leak test – PureVPN’s security mechanisms are based on the AES 256 bit encryption. This is the modern industry-standard of encryption that every VPN worth buying uses. Together with this mode of encryption and PureVPN’s DNS protection features, the possibility of IP or DNS leaks is all but completely ruled out. With security becoming a matter of utmost importance for users all over the world, PureVPN delivers just the right combination of speed and security for the users’ peace of mind.

IPVanish is a top pick, especially for Kodi and torrenting, due to excellent speeds, zero logging and extensive privacy tools. It’s ultra fast on local connections but less consistent internationally across a network that’s mid-sized for locations but super-sized for servers and IP addresses. Netflix is working but iPlayer is currently blocked, which is a shame as it’s otherwise fantastic for streaming.
PPTP is undoubtedly one of the fastest VPN protocols that are pre-installed in major operating systems and consoles. The only downside of PPTP protocol is its low encryption method that is a prime concern of VPN users who take serious notes on privacy. It supports 128-bit encryption that is somewhat less secure than other VPN protocols. However, if your goal is to use VPN for streaming then using PPTP is a way to go. PPTP protocol is also considered as the fastest VPN protocol because it is very easy to setup, and you can get high-speed VPN connection in just a few clicks and taps.

Authentication that occurs during the creation of a PPTP-based VPN connection uses the same authentication mechanisms as PPP connections, such as Extensible Authentication Protocol (EAP), Microsoft Challenge-Handshake Authentication Protocol (MS-CHAP), Microsoft Challenge-Handshake Authentication Protocol version 2 (MS-CHAP v2), CHAP, Shiva Password Authentication Protocol (SPAP), and Password Authentication Protocol (PAP). PPTP inherits encryption, compression, or both of PPP payloads from PPP. For PPTP connections, EAP-Transport Layer Security (EAP-TLS), MS-CHAP, or MS-CHAP v2 must be used for the PPP payloads to be encrypted using Microsoft Point-to-Point Encryption (MPPE).

FoxyProxy is an add-on to Firefox, Chrome or Internet explorer web browsers that facilitate and streamline proxies and VPN settings. As a complementary payment service, it makes available to the user several VPN servers located in different countries. The installation and configuration of this add-on is simple, and you simply have to be attentive to add the Proxy Server that we like the most, and that does not have to be from the US.


Yet Mullvad is worth a look because it's extremely private and secure. It asks nothing about you when you sign up. Instead, it assigns you a random number that will be your combined username and password. You don't have to provide an email address, and you can pay by mailing cash to the company's headquarters in Sweden. (Mullvad also takes credit cards, PayPal, bitcoin and wire transfers.)
We considered native apps for Windows, Mac, and Android to be mandatory because they’re easier to use than open-source or third-party VPN apps like Tunnelblick; that in turn makes it easier to stay secure. For more-advanced users, adding VPN connections to Wi-Fi routers can help secure all connections on a home network without having to manage devices individually.
CHAP is an improvement over PAP because the clear-text password is not sent over the link. Instead, the password is used to create a hash from the original challenge. The server knows the client’s clear-text password and can, therefore, replicate the operation and compare the result to the password sent in the client’s response. CHAP protects against replay attacks by using an arbitrary challenge string for each authentication attempt. CHAP protects against remote-client impersonation by unpredictably sending repeated challenges to the remote client throughout the duration of the connection.

Torrents get a bad rap, and if we’re honest, that’s for good reason. Using torrents is the number one way to download pirated material including movies, TV shows, music, and games. But that’s not all there is to torrenting. It’s a very efficient way to download legitimate software such as Linux distributions and authorized content from sites such as BitTorrent Now.
If VPN connections get blocked by your network because of strict network management or government censorship, TorGuard offers a “stealth” connection to avoid deep packet inspection. Specifically, TorGuard uses Stunnel (a clever portmanteau of SSL and tunnel) to add an extra layer of encryption and make your traffic look like normal, secure Web traffic. If you’re having connection issues, you can enable Stunnel with a checkbox on the main application window, but only if you select TCP from the protocol list. (Otherwise, the box is unclickable, with no explanation as to why.)
A Virtual Private Network is a connection method used to add security and privacy to private and public networks, like WiFi Hotspots and the Internet. Virtual Private Networks are most often used by corporations to protect sensitive data. However, using a personal VPN is increasingly becoming more popular as more interactions that were previously face-to-face transition to the Internet. Privacy is increased with a Virtual Private Network because the user's initial IP address is replaced with one from the Virtual Private Network provider. Subscribers can obtain an IP address from any gateway city the VPN service provides. For instance, you may live in San Francisco, but with a Virtual Private Network, you can appear to live in Amsterdam, New York, or any number of gateway cities.
DNS servers are a bit like the phone books of the Internet: You can type in “thewirecutter.com,” for instance, and one of the many DNS servers behind the scenes can point you to the IP address of a server hosting the site. Most of the time, your DNS requests automatically route through your ISP, giving the ISP an easy way to monitor your traffic. Some VPN services rely on third-party DNS servers, but the best ones keep DNS servers in-house to prevent your browsing history, or your IP address, from getting out.
There are about 2,800 CyberGhost connection points in about 60 countries worldwide. You don't need to provide your real name, just a working email address, and can pay in Bitcoin to remain nearly anonymous. As with most full-fledged VPN services, you can connect directly from your operating system's network settings or use third-party OpenVPN software to do so. You can also select from among VPN protocols and set up a home Wi-Fi router to use CyberGhost all the time.
You heard us right on that last bit: a number of VPN providers have systems in place where they will accept gift cards from major retailers (that are totally unrelated to their business) like Wal-Mart or Target in exchange for VPN credit. You could buy a gift card to any number of big box stores using cash, redeem it for VPN credit, and avoid using your personal credit card or checking information.
All VPNs have to do some kind of logging, but there are VPNs that collect as little data as possible and others that aren’t so minimalist. On top of that, some services discard their logs in a matter of hours or days while other companies hold onto them for months at a time. How much privacy you expect from your VPN-based browsing will greatly influence how long you can stand having your provider maintain your activity logs—and what those logs contain.
Trusting a VPN is a hard choice, but IVPN's transparency goes a long way toward proving that its customers' privacy is a priority. Founder and CEO Nick Pestell answered all of our questions about the company's internal security, and even described the tools the company uses to limit and track access to secure servers. IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and who is responsible for your privacy.
IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and is responsible for your privacy. The company lists its core team on its website, and its small team has an online presence on a variety of platforms. In contrast, only one employee at ExpressVPN has a public face: VP of marketing Harold Li gave us detailed answers to questions about policies and internal security, but couldn’t tell us much about who else worked there. (We discuss ExpressVPN in more detail in the Competition section—that company was almost our top pick but for this issue.)

Let's start with the basic idea of internet communication. Suppose you're at your desk and you want to access a website like ZDNet. To do this, your computer initiates a request by sending some packets. If you're in an office, those packets often travel through switches and routers on your LAN before they are transferred to the public internet through a router.


Subscription VPN Providers usually take your privacy a bit more seriously, since you’re paying for the service. It’s unusual for them to show ads, although whether they do logging or store data about your usage varies from company to company. They usually offer free trials so you can give the service a shot first, but remember: just because you’re paying for a service doesn’t mean you shouldn’t do your homework.


Whether the VPNs you’re familiar with are the ones offered by your school or business to help you work or stay connected when you’re traveling or the ones you pay to get you watch your favorite shows in another country as they air, they’re all doing the same thing. For much more detail on what VPNs are, how they work, and how they’re used, check out this How Stuff Works article.

These folks have been around since 2010, and don't log anything. They provide a generous five connections, a connection kill switch feature, and some good online documentation and security guidance. Our one disappointment is that their refund policy is 7-days instead of 30, but you can certainly get a feel for their excellent performance in the space of a week.
We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you’ll need to wait for a response. This means that self-help support sites are even more important, since waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
Windscribe, one of the best free VPNs out there, is definitely a user favorite. While its adblocker and firewall can be a little aggressive, Windscribe’s generous data allowance and commitment to privacy easily make it one of our top free picks. Not only does it allow 10 GB of data month, you get an extra 5 GB for tweeting about the service, and an extra 1 GB every time you refer a friend.
Some users will also want to research a VPN provider’s peer-to-peer (P2P) file-sharing policies. There are VPNs that block torrents. Others turn a blind eye to them, but will sell you out in a heartbeat should you be up to no good. P2P is not our main focus here, but we will note in each review whether a particular provider allows file sharing or not.
Another reason you might choose to use a VPN is if you have something to hide. This isn't just about folks doing things they shouldn't do. Sometimes people really need to hide information. Take, for example, the person who is worried he or she might be discriminated against by an employer because of a sexual preference or medical condition. Another example is a person who needs to go online but is concerned about revealing location information to a person in their life who might be a threat.

Required only when the VPN server is acting as a VPN client (a calling router) in a site-to-site VPN connection. If all traffic from the VPN server is allowed to reach TCP port 1723, network attacks can emanate from sources on the Internet using this port. Administrators should only use this filter in conjunction with the PPTP filters that are also configured on the VPN server.


Since we all know the great benefits attached to VPN technology, it is also imperative to understand why our internet speed throttles when we connect to a VPN. A VPN is designed with consideration to protect our identity from hackers and allow us to access the geo-restricted content on the web. To do this, it adds highly encrypted protocols and other security mechanisms to make the technology efficient, and a right fit for netizens.
Here you should remember that before being sent and received over the Internet, any data needs to first be split into packets. To ensure each data packet stays secure, a VPN service wraps it in an outer packet, which is then encrypted through a process called encapsulation. This exterior packet keeps the data secure during the transfer, and it is the core element of the VPN tunnel. When the data arrives at the VPN server, the outer packet is removed to access the data within, which requires a decryption process.
We didn’t audit any VPN services ourselves (though IVPN, our top pick, offered to arrange such an exercise), but we did ask detailed questions about each service’s operations as a way to judge whether a company was acting in good faith. Good faith is important, because there aren’t many avenues to penalize a VPN company that isn’t following through on its promises. In the US, companies making false claims about their products are policed by the Federal Trade Commission, and to some extent state attorneys general. Joseph Jerome at CDT told us that companies violating their own privacy policy or claims about logging would be “a textbook example of a deceptive practice under state and federal consumer protection laws,” and in theory, “the FTC could seek an injunction barring the deceptive practice as well as potentially getting restitution or other monetary relief.”
Max Eddy is a Software Analyst, taking a critical eye to Android apps and security services. He's also PCMag's foremost authority on weather stations and digital scrapbooking software. When not polishing his tinfoil hat or plumbing the depths of the Dark Web, he can be found working to discern the 100 Best Android Apps. Prior to PCMag, Max wrote... See Full Bio
CyberGhost is transparent about its company structure, posting photos and bios on its website of everyone from the CEO to the cleaning lady, and privacy fanatics will like that the company is based in Romania rather than the U.S. But CyberGhost's full-service subscription price is among the most expensive, unless you pay for two or three years up front.
Due to licensing restrictions, iOS developers previously couldn’t implement OpenVPN connections directly inside their applications. Since that changed in mid-2018, a few providers, including IVPN and PrivateInternetAccess, have added native OpenVPN support to their apps. This makes a secure connection on any Apple device much easier than the old method that required a clunky third-party application and complicated connection profiles. Though we haven’t done performance tests on any updated iOS apps yet, our limited use of the updated IVPN app worked without any problems. Going forward, we wouldn’t consider a VPN provider that doesn’t include native OpenVPN support on iOS.
VPN was not the first technology to make remote connections. Several years ago, the most common way to connect computers between multiple offices was by using a leased line. Leased lines, such as ISDN (integrated services digital network, 128 Kbps), are private network connections that a telecommunications company could lease to its customers. Leased lines provided a company with a way to expand its private network beyond its immediate geographic area. These connections form a single wide-area network (WAN) for the business. Though leased lines are reliable and secure, the leases are expensive, with costs rising as the distance between offices increases.
Access to restricted websites: Some websites and streaming content may only be accessed in certain countries. For example a TV program might only be broadcast in the UK – Trying to stream this program outside the country will return an error. Through the masking of your IP address, and thus your physical location, free VPN will allow you access to this restricted content and make it appear that you are located in the required region. Learn More
Even when browsing online in the comfort of your own home, using a VPN is a pretty good idea. For instance, you may want to buy your little nephew a birthday gift online without being bombarded with toy truck ads for next six months. Or perhaps you need to do a quick research of health clinics without attracting your employer’s attention. If you live in the US, you may simply want to know that your ISP will not be able to sell your entire browsing history to the highest bidder.
We'll go into greater explanation about these three metrics and how we collect them below. But choosing which is most important is tricky. Mostly, it depends on how you're using your internet connection. We assume that most people reading are major consumers of content. Reading the news, streaming movies, using BitTorrent, or listening to music on the web all require that your device pull down data more or less continuously. With that in mind, we've settled on download speeds as the most important benchmark.

But for a company that bills itself as "the world's fastest VPN," Hide.me was kind of mediocre, with our download speeds dropping to a third of the non-VPN baseline. Free users are limited to 2GB of monthly data and can connect to servers in only three countries; either of those limitations would be more acceptable if the network speeds were faster.
Windows being the widely used and the 82% market sharing OS, is one of the oldest and unluckily one of the highly vulnerable to cyber threats. Windows users! Get alert, Windows 10 security won’t protect you from tech-support scammers’ trickery and lies. The FBI reported that it received 11000 tech-support fraud complaints last year with losses totaling more than $15m from 80 countries. It’s high time to protect your cyber world with the best Windows VPN and protect yourself from scammers’ pop-up messages, phishing emails, bogus warnings about fraudulent bank charges or fake refunds, browser lockers, and other malpractices.
ExpressVPN is incredibly fast and super secure, and it can unblock just about any site or service on the internet - including Netflix, Hulu, BBC, and more - with impressive streaming capabilities. It offers servers in over 90 countries, and the 24/7 live chat support is one of the friendliest and most professional. ExpressVPN gives a strong fight to NordVPN, while other VPNs lag behind.

Windscribe  offers unlimited device connections. Yes you heard that right! The reason is that unlike the others above on this list, it doesn't offer unlimited data. So you're limited by bandwidth and data, not by devices. You get 10GB every month, and there's a free plan also but that only allows one device. There are apps for Windows, Mac and iOS but not Android, and the service also offers browser add-ons with useful features such as ad-blocking. Short range performance (to US sites) is good, but we noticed lag with transatlantic connections. However, if you’re looking to protect the data from a whole bunch of devices - an office, perhaps, or just a smart home - the support for unlimited connections is a real stand-out feature.

If you're using a service to route all your internet traffic through its servers, you have to be able to trust the provider. Established security companies, such as F-Secure, may have only recently come to the VPN market. It's easier to trust companies that have been around a little longer, simply because their reputation is likely to be known. But companies and products can change quickly. Today's slow VPN service that won't let you cancel your subscription could be tomorrow's poster child for excellence.
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