Final Verdict – PIA is a reliable VPN service that only uses physical servers in its VPN network. It does not make any exaggerated claims of its qualities and clearly describes its policies and features. Moreover, the low price is another positive attribute of the VPN. In a nutshell, PIA is a VPN you can trust, though it is not an ideal VPN for torrenting.
We asked TorGuard detailed questions about the company’s internal policies and standards, just as we did with five other top-performing services. TorGuard CEO Benjamin Van Pelt answered all our questions, as he has done for other outlets multiple times since the company launched in 2012. Though TorGuard’s answers weren’t as in-depth as some other companies’ responses, Van Pelt is a public figure who has been willing to talk about TorGuard’s operations at length. In 2013, ArsTechnica got a close look at TorGuard’s engineering and network management skills as the company rebuffed repeated attacks on its servers. Even though the company’s marketing is wrought with overreaching claims about being “anonymous”—an inaccurate boast that makes some experts cringe—the technical and operational standards of the company are focused on protecting customer privacy. In one interview with Freedom Hacker, Van Pelt notes that if there were problems on a server, such as someone using it for spamming, the company couldn’t restrict a single user. “Rules would be implemented in that specific server which would limit actions for everyone connected, not just one user. Since we have an obligation to provide fast, abuse free services, our team handles abuse reports per server – not per single user.”
Instead of logically tying the endpoint of the network tunnel to the physical IP address, each tunnel is bound to a permanently associated IP address at the device. The mobile VPN software handles the necessary network-authentication and maintains the network sessions in a manner transparent to the application and to the user. The Host Identity Protocol (HIP), under study by the Internet Engineering Task Force, is designed[by whom?] to support mobility of hosts by separating the role of IP addresses for host identification from their locator functionality in an IP network. With HIP a mobile host maintains its logical connections established via the host identity identifier while associating with different IP addresses when roaming between access networks.
IKEv2 (Internet key exchange version 2) is a tunneling protocol developed by Microsoft and Cisco, which is usually paired with IPSec for encryption. It offers a wide range of advantages, such as the capacity of automatically restoring VPN connection when Internet drops. It is also highly resilient to changing networks, which makes it a great choice for phone users who regularly switch between home WiFi and mobile connections or move between hotspots.
Logging Policy – This is a tricky subject. The record of PureVPN is not quite clear of controversy, as the company was involved in a case of handing over a particular user’s information to the FBI. However, the particular incident in question was an ethical conundrum, where human rights of a bullied individual were at stake. I can’t really condemn PureVPN for playing its part in helping agencies catch a suspect of reprehensible cybercrimes. In fact, PureVPN has responded admirably to the whole incident with a change in its policies to prevent similar ethical dilemmas in the future. The company probably doesn’t enjoy playing Aristotle and resolving convoluted ethical problems for its own sake as well as for its users’.
Trust and transparency issues are the foremost concerns in choosing a great VPN, and if a service doesn’t have enough locations to be useful to you, all the security features won’t make a difference. But after those concerns have been satisfied, we recommend that most people use connections based on the OpenVPN protocol, because of security flaws and disadvantages in the PPTP and L2TP/IPsec protocols. (Experienced users may consider IKEv2, but because it has its own debated pros and cons, we ruled it out.) Though AES 128-bit encryption is fine for most purposes, we prefer services that default to the more-secure 256-bit encryption and still offer good performance.
The number and distribution of those servers is also important. The more places a VPN has to offer, the more options you have to spoof your location! More importantly, having numerous servers in diverse locales means that no matter where you go on Earth you'll be able to find a nearby VPN server. The closer the VPN server, the better the speed and reliability of the connection it can offer you. Remember, you don't need to connect to a far-flung VPN server in order to gain security benefits. For most purposes, a server down the street is as safe as one across the globe.
Are you so used to your data traveling over Wi-Fi that you've stopped worrying about the security of that data—and about who else might be spying on it, or even stealing it for nefarious purposes? If so, you are—sadly—in the majority, and you ought to consider using a viritual private network, or VPN. In fact, when PCMag conducted a survey on VPN usage, we found that a dismal 71 percent of the 1,000 respondents had never used a VPN. Even among those who support net neutrality—who you might think would tend to be well informed on technology and privacy issues—only 45 percent had used a VPN.