We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you'll need to wait for a response. This means that self-help support sites are even more important, because waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
As discussed earlier, the principal use of VPNs is to protect your online identity from authorities and data snoopers. Having a fast secure VPN installed in your devices give you complete relief that no one can stalk you anymore! With strong encryption protocols, it enables you to surf internet with complete anonymity and privacy. It is important to understand that every country has different censorship norms, so selecting a right VPN protocol is highly advisable.
If you’re going to use torrents, however, life is easier if you use a VPN—especially if the network you’re on blocks torrenting. There are many VPNs among our top picks that could be used for downloading torrents, but our preferred choice is Private Internet Access. This no-frills VPN has an absolute ton of servers, good speeds, and a nice amount of country locations to remain relatively anonymous. (Read our full review.) The price is right at less than $40 a year, and its privacy policies have been tested in court. Plus, advanced users can adjust their level of encryption for data encryption, data authentication, and handshake.
The only downsides to Private Internet Access are that you can't select your own username — you've got to stick with an assigned random ID — and that you've occasionally got to reinstall a balky driver in Windows. (There's a button to do this.) Selecting Private Internet Access as our VPN service of choice was almost a no-brainer, but because it's based in the U.S., anyone wary of the FBI may want to consider another service.
The globetrotter. This person wants to watch the Olympics live as they happen, without dealing with their crummy local networks. They want to check out their favorite TV shows as they air instead of waiting for translations or re-broadcasts (or watch the versions aired in other countries,) listen to location-restricted streaming internet radio, or want to use a new web service or application that looks great but for some reason is limited to a specific country or region.
Our top picks are proven to work with streaming apps and sites, reliably clock the fastest speeds and have the most useful set of privacy features. Their logging policies are the most transparent, fair and privacy-focused. Their apps are well-designed, quick to install and above all, easy to use. The best services also offer friendly customer support you can rely on to help you quickly should you get stuck.
To work around this problem, instead of having the client create a new default route when a connection is made, administrators can configure the client’s routing table with specific routes that direct packets to the organization’s network over the VPN connection. While connected to the intranet, the client can obtain Internet access using the default route that points to the Internet. This configuration is known as split tunneling.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
Despite some of the drawbacks, ZorroVPN is a very interesting service if you are looking for advanced online anonymity. With their OpenVPN file config generator, you can create unique VPN chains with the Tor network and proxies (up to four hops). Unlike with Perfect Privacy, however, these multi-hop configurations cannot be dynamically changed within the VPN client.
Cost: To pay for NordVPN on a monthly basis will cost you $11.95/month. However, you can get it cheaper at $9.00/month or $6.99/month if you buy 6 or 12 months at once for $54.00 or $83.88, respectively. Nord is also running a special that allows you to purchase 2 years of service for $3.99/month when you pay the full $95.75 upfront every two years. There's a 30-day money back guarantee and a free 3-day trial option.
One of today’s leading VPN providers and another worthy mention on our list of top 20 VPN services, PureVPN is known for its service quality and customer support. The service has 450 servers in 101 countries, allowing users to surf the Internet and use any online solution without having to reveal their IP address. This is very useful to those who want to bypass Internet censorship.
VPN uses robust protocols to safeguard netizens’ activity from snoopers and hackers with the help of military-grade encryption packets which causes a slight, or sometimes a visible reduction in your Internet speed. But does that mean using a VPN will compromise your connection speed? Not necessary! Though the speed of a VPN always depends on individuals’ usage, it can be an essential element to help you decide which one to buy. That is where your search for the fastest VPN service or high-speed VPNs starts. However, you need to be selective while choosing a fast VPN as it involves various factors that influence the speed of the connection.
Hotspot Shield depends on a custom VPN protocol that's not been publicly analyzed by independent experts. We don't know how private or secure it really is. The company has been accused of spying on users (it denies the allegations), and complaints abound online about Hotspot Shield software installing on PCs without users' permission. All this, and the company's U.S. location, may scare away customers who want to protect their privacy.
IVPN excels at trust and transparency, the most important factors when you’re choosing a virtual private network. After interviewing IVPN’s CEO, we’re convinced that IVPN is dedicated to its promises not to monitor or log customer activity. But a trustworthy VPN is only as good as its connections, and in our tests IVPN was stable and fast. IVPN apps are easy to set up and use with secure OpenVPN connections on Windows, macOS, Android, iOS, plus a few other platforms. Extra features like automatic-connection rules and kill switches to block data on unsecured connections add protection and value that make it worth a slightly higher price than some competitors.
The free version allows you to connect only one device, and you can use only one server in America – which will not work with Netflix, Hulu, or other popular streaming sites. You can still use it to access YouTube, Facebook, and other favorite social media sites that may be blocked. Plus, it’s compatible with all major operating systems, and it’s one of the fastest VPNs out there.
CyberGhost’s popular free tier might not offer amazing speeds, but its paid Pro tier is a real contender. It proved to be both quick and consistent in our speed tests. An “extra speed” feature can be toggled before you connect for an extra boost. Setup and use are novice-friendly, and live chat with customer support is available if you need a hand. Military grade encryption ensures all your data is safely tunneled to the VPN server, and CyberGhost does not store any logs of user activity or other identifiers.
When we test VPNs, we try to get a sense for the impact a service has on internet performance by finding a percentage change between using the VPN and not using the VPN for several speed measurements. First, we run several tests without the VPN active, discard the highest and lowest results, and find the average of what remains. This is our baseline. We then do the same thing, but with the VPN active.
iOS, once considered a strong, impregnable operating system, is becoming vulnerable to numerous cyber threats since last few years. Apple has recently confirmed that almost all of its products are affected by the Intel major bug; means any of your most sensitive information could potentially be read. The exact nature of the problem is still unclear, and so does the danger, there are some things we all can do.
Because it is impossible to update separate user accounts on separate servers for the same user simultaneously, most administrators set up a master account database at a domain controller or on a RADIUS server. This enables the VPN server to send the authentication credentials to a central authenticating device, and the same user account can be used for both dial-up remote access and VPN-based remote access.
First and foremost, using a VPN prevents anyone on the same network access point (or anywhere else) from intercepting your web traffic in a man-in-the-middle attack. This is especially handy for travelers and for those using public Wi-Fi networks, such as web surfers at hotels, airports, and coffee shops. Someone on the same network, or the person in control of the network you're using, could conceivably intercept your information while you're connected.