We subsidize our free version by displaying advertisements and we do not collect or sell your personally identifiable information. Our free version provides the same basic level of protection that is included in our paid plans. If you would like to remove the ads and get additional benefits, then you can upgrade to Hotspot Shield Premium. When people upgrade to our premium version, it provides additional revenue to keep our service running smoothly.
We’re more than happy to help cut through all the jargon and ad copy to help get the bottom of things and, to that end, we’ve selected three VPN service providers that we have direct personal experience with and that meet our VPN selection criteria. In addition to meeting our outlined criteria (and exceeding our expectations for quality of service and ease of use) all of our recommendations here have been in service for years and have remained highly rated and recommended throughout that time.
If you’re not looking to take advantage of its Channel Bonding functionality, users still benefit from a few tools designed to ensure users have a stable connection at all times. This includes its error correction algorithm that reduces packet loss and its automated, seamless network switching that acts as a failsafe should users step out of WiFi range or their primary connection fails.
IVPN also performed well in our speed tests. Though it wasn’t always the fastest in the 54 measurements we took on each service, it ranked near the top on many servers at different times of the week—especially compared with the most trustworthy services. Private Internet Access, one of the most visible, privacy-focused VPNs, had slower speeds when connecting to most servers and less reliable connections than IVPN. For US servers (which we expected to be the fastest locations since we tested from California), IVPN ranked behind only OVPN and TorGuard. We liked OVPN—especially its speed results—but we thought that company’s small team and small selection of servers and locations were too limiting for some people. (Read more in the Competition section.) Though TorGuard edged out IVPN in this test, the difference wasn’t big enough to affect our everyday browsing. And because we tested each application at its default settings, TorGuard’s faster speeds were partially thanks to its default 128-bit encryption; IVPN offers only more secure, but often slower, 256-bit encryption.
There was a time when using a VPN required users to know about the built-in VPN client for Windows or universal open-source solutions such as OpenVPN. Nowadays, however, nearly every VPN provider has its own one-click client that gets you up and running in seconds. There are usually mobile apps as well to keep your Android or iOS device secure over public Wi-Fi.
Nevertheless, the point of a VPN is to remain private and to have your internet activity kept as private as possible. For that reason, we’re choosing Mullvad as the best overall VPN (see our full review of Mullvad). The interface needs a lot of work, but the company does a great job at privacy. Mullvad doesn’t ask for your email address, and you can mail your payment in cash if you want to. Like many other VPNs, Mullvad has a no-logging policy and doesn’t even collect any identifying metadata from your usage.
We spent more than 130 hours researching 32 VPN services, testing 12, interviewing the leadership of five, and consulting information security and legal experts. We found that a VPN shouldn’t be your first step toward online security, but for protecting your info on public Wi-Fi (and in some other cases), IVPN is the most trustworthy provider that offers fast, secure connections and easy setup.
Although it has a no logs policy, the vendor collects user activity data and could opt to share them with third parties. The service can be used for torrenting but the company warns against copyright infringements. One weak spot is the service’s customer support. It has no live chat support and it takes more than 24 hours to get a reply. However, a knowledge base is available in the company’s website.
If your needs are more serious than watching Netflix or keeping some war kiddie at the coffee shop from snooping on your social media activity, a VPN may not be for you. Many VPNs promise anonymity, but few can actually provide it–and you’re still trusting the VPN provider with access to your traffic, which isn’t ideal. For that, you likely want something more like Tor, which–while not perfect–is a better anonymity solution than VPNs.
Free VPN services are generally subpar when compared to premium providers, or they’re posited as a ‘trial’ version of the service. Most aim to retain their customer base by getting them to upgrade to the full-fat version, but a free version is still better than browsing without one. On the other hand, lots of free users also help to give a company legitimacy; especially if they’re dropping down five star reviews like it’s going out of fashion. Offering a solid free service is a great way to get some positive attention, and the market is fairly crowded.
The software supports Windows, Mac, iOS and Android devices. It also has plugins for browsers such as Chrome and Opera. This feature basically protects any device that can run a browser. Installation takes only seconds and does not require additional tweaking. The app’s Vigilant Mode prevents data from leaking while TunnelBear is reconnecting. The solution can also disguise VPN traffic as normal HTTPS traffic. As for security, the platform provides a list of Wi-Fi network that can be trusted.
It can be quite simple to watch Netflix and other restricted goodies. You'll have to use a VPN service that allows you to get a unique IP address. This can often be available for an additional fee. Look for VPN services that offer a "dedicated IP address", "dedicated IP", or "static IP." Additional features like these will always allow you to access content from Netflix through a VPN service.
The VPN services market has exploded in the past few years, and a small competition has turned into an all-out melee. Many providers are capitalizing on the general population's growing concerns about surveillance and cybercrime, which means it's getting hard to tell when a company is actually providing a secure service and when it's throwing out a lot of fancy words while selling snake oil. In fact, since VPN services have become so popular in the wake of Congress killing ISP privacy rules, there have even been fake VPNs popping up, so be careful. It's important to keep a few things in mind when evaluating which VPN service is right for you: reputation, performance, type of encryption used, transparency, ease of use, support, and extra features. Don't just focus on price or speed, though those are important factors.