We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you'll need to wait for a response. This means that self-help support sites are even more important, because waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
Yes and no. Why would we say that? Well, there are very few VPNs out there that ticks all the boxes of a VPN users’ requirements. Some users want a Fast VPN for streaming, some want a VPN that’s best suited for high encryption and some just want a VPN that doesn’t keep logs. But as far as all the above requirements are concerned, ExpressVPN is a clear winner and have been praised by every VPN user who ever had an experience of using it. It is one of the Fastest VPNs out there and totally recommended.
Access to Netflix and other streaming services is rock solid thanks to dedicated streaming servers. Torrenting/Kodi performance is equally good except on US servers, where P2P traffic is sadly banned. Download speeds on local connections are typically over 128Mbps and while they drop off on international servers, it’s always enough for HD streaming.

Cost: This VPN service comes in three plans: Basic, Pro, and Premier, any of which can be purchased on a six month, one year, two-year, or three-year basis. The premier plan is $5.83 /month if you pay all 36 months up front, the professional plan is $4.44/month if you buy all three years at once, and the basic plan is $3.06/month for three years. Basic also lets you pay monthly, for $5.99/month.
Not all the VPN protocols work fast. It is not that VPN doesn’t work fast, but all the protocols are designed to fulfill specific needs of the users. We have already discussed the fastest VPN protocols used in our VPN speed test. We are now detailing more features about each protocol to give you more reasons to choose the best one that fits your specific needs.
While privacy should be the number one deciding factor when choosing a VPN service, performance and speed are also a necessity. Our team has engineered TorGuard to provide the highest levels of security and speed from anywhere in the world. Regardless of whether you are connecting from North or South America, Europe, Asia or Oceania, our worldwide VPN network will provide you the fastest speeds possible from anywhere around the globe. TorGuard maintains 50+ VPN server locations with 3000+ Servers and our network is always expanding.
The only downsides to Private Internet Access are that you can't select your own username — you've got to stick with an assigned random ID — and that you've occasionally got to reinstall a balky driver in Windows. (There's a button to do this.) Selecting Private Internet Access as our VPN service of choice was almost a no-brainer, but because it's based in the U.S., anyone wary of the FBI may want to consider another service.
TorGuard also lacks extra features that are nice to have, like automatically connecting to the VPN when you’re on an unknown Wi-Fi network (which IVPN offers) or split-tunneling to choose which apps do and don’t route through the VPN (which ExpressVPN supports). And it offers no option to automatically connect to the fastest server, a feature our top pick lacks as well. But if you have above-average knowledge of networking, you’ll appreciate TorGuard’s more in-depth settings pane, which allows you to add scripts or kill specific processes when the VPN disconnects—neither our top pick nor popular services like Private Internet Access allow that kind of control.
If you don't mind doing a little extra tinkering in a more complicated app to save some money, we recommend TorGuard because it's trustworthy, secure, and fast. TorGuard is well-regarded in trust and transparency; it was also the fastest service we tried despite being less expensive than much of the competition, and its server network spans more than 50 locations, more than twice as many as our top pick. But TorGuard's apps aren't as easy to use as IVPN's: TorGuard includes settings and labels that allow extra flexibility but clutter the experience for anyone new to VPNs.
Split tunneling is the generic term for software that lets you define which apps send data through the VPN tunnel and which travel outside the tunnel. This lets you route more sensitive activities, like web browsing or online banking, from more mundane but higher-bandwidth activities, like streaming music or playing video games. It's especially useful because Netflix blocks VPN use, as do other services. You can simply route these apps outside the VPN in order to avoid this problem. Not many VPN services offer this feature, but PureVPN does. Seek out split tunneling if speed is of primary concern.
Logging Policy – This is a tricky subject. The record of PureVPN is not quite clear of controversy, as the company was involved in a case of handing over a particular user’s information to the FBI. However, the particular incident in question was an ethical conundrum, where human rights of a bullied individual were at stake. I can’t really condemn PureVPN for playing its part in helping agencies catch a suspect of reprehensible cybercrimes. In fact, PureVPN has responded admirably to the whole incident with a change in its policies to prevent similar ethical dilemmas in the future. The company probably doesn’t enjoy playing Aristotle and resolving convoluted ethical problems for its own sake as well as for its users’.
When using the OpenVPN protocol, many VPN apps will give you the option of using either the TCP or UDP protocol. TCP is the protocol that you normally use to browse the web and download files. UDP is more common for streaming applications such as video, music, and gaming. The difference is in how computers and servers send network packets, the unit of data used to exchange information over the internet.
When we tested other aspects of IVPN's performance, it also satisfied our requirements. On the default settings, our real IP address didn't leak out via DNS requests or IPv6 routing, let alone a standard IP address checker. The DNS-requests check indicated that the app was using the company's internal DNS servers and that they were correctly configured. None of the 12 services we tested disclosed our true IP address (though some showed mismatched IPs).

We considered native apps for Windows, Mac, and Android to be mandatory because they’re easier to use than open-source or third-party VPN apps like Tunnelblick; that in turn makes it easier to stay secure. For more-advanced users, adding VPN connections to Wi-Fi routers can help secure all connections on a home network without having to manage devices individually.

Authentication that occurs during the creation of a PPTP-based VPN connection uses the same authentication mechanisms as PPP connections, such as Extensible Authentication Protocol (EAP), Microsoft Challenge-Handshake Authentication Protocol (MS-CHAP), Microsoft Challenge-Handshake Authentication Protocol version 2 (MS-CHAP v2), CHAP, Shiva Password Authentication Protocol (SPAP), and Password Authentication Protocol (PAP). PPTP inherits encryption, compression, or both of PPP payloads from PPP. For PPTP connections, EAP-Transport Layer Security (EAP-TLS), MS-CHAP, or MS-CHAP v2 must be used for the PPP payloads to be encrypted using Microsoft Point-to-Point Encryption (MPPE).

The only downsides to Private Internet Access are that you can't select your own username — you've got to stick with an assigned random ID — and that you've occasionally got to reinstall a balky driver in Windows. (There's a button to do this.) Selecting Private Internet Access as our VPN service of choice was almost a no-brainer, but because it's based in the U.S., anyone wary of the FBI may want to consider another service.
L2TP uses UDP messages over IP networks for both tunnel maintenance and tunneled data. The payloads of encapsulated PPP frames can be encrypted or compressed (or both); however, L2TP clients do not negotiate the use of MPPE for L2TP connections. Encryption for L2TP connections is provided by IPSec Encapsulating Security Payload (ESP) in transport mode.
In short, it's time to start thinking about protecting your personal information. That's where virtual private networks, or VPNs, come in. These services use simple software to protect your internet connection, and they give you greater control over how you appear online, too. While you might never have heard of VPN services, they are valuable tools that you should understand and use. So who needs a VPN? The short answer is that everyone does. Even Mac users can benefit from a VPN.
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