Over the course of four months, we scoured articles, white papers, customer reviews, and forums to compile the pros and cons of VPN services and different VPN protocols and encryption technologies. That One Privacy Site and privacytools.io stood out as two of the most thorough and unbiased sources of information. We interviewed Electronic Frontier Foundation analyst Amul Kalia about government surveillance and VPN efficacy. We also got answers from Joseph Jerome, policy counsel for the Center for Democracy & Technology’s privacy and data project, about how accountable VPN providers are for their policies and terms of service, and how that relates to trustworthiness. Alec Muffett, a security expert and software engineer, also shared his views on the usefulness of VPNs to protect against various threats.
The main drawback is that VPN.ac maintains connection logs for network security, which they clearly explain on their website. These logs do not include any browsing or activity, but instead, just basic connection data and everything is erased daily. All support inquiries are handled internally by the network security professionals who run the service (no third-party support).
VPNs are necessary for improving individual privacy, but there are also people for whom a VPN is essential for personal and professional safety. Some journalists and political activists rely on VPN services to circumvent government censorship and safely communicate with the outside world. Check the local laws before using a VPN in China, Russia, Turkey, or any country with with repressive internet policies.
TorGuard was consistently one of the fastest services we tested. When we averaged three tests performed at different times of the week with Internet Health Test, TorGuard was the fastest service when connecting in the UK and Asia, the second fastest in the US, and the third fastest in Central Europe. OVPN was the next most consistent, but that company’s small network doesn’t have any servers in Asia, and it ranked fifth in the UK. Our top pick, IVPN, was the third most consistently fast after TorGuard and OVPN. However, we tested with each app’s default settings—since we expect most people won’t change them—and TorGuard’s default 128-bit encryption gives it an advantage in speed tests over VPNs that default to 256-bit encryption, as most services do. Still, we think 128-bit encryption is fine for most people who prioritize speed, and TorGuard’s consistency makes it a good value as our budget pick.
ExpressVPN is also one of the best VPN services available for streaming. Whether you are using a VPN with Kodi or streaming Netflix with a VPN, ExpressVPN offers great apps for streaming devices and high-speed bandwidth for HD videos. Their customer service is also top-notch, with 24/7 live chat support and a 30 day money-back guarantee with all subscription plans. [Learn more >]

CyberGhost’s popular free tier might not offer amazing speeds, but its paid Pro tier is a real contender.  It proved to be both quick and consistent in our speed tests. An “extra speed” feature can be toggled before you connect for an extra boost. Setup and use are novice-friendly, and live chat with customer support is available if you need a hand. Military grade encryption ensures all your data is safely tunneled to the VPN server, and CyberGhost does not store any logs of user activity or other identifiers.
Virtual desktop infrastructure (VDI) is a virtualization technology that empowers you to operate desktop operating systems in virtual machines existing on servers in place and being managed in a data center. By managing the desktops centrally, your company obtains control of your data security. This also means fixing is only required in a sole system…
With the service, user data cannot be intercepted as all traffic are encrypted. A split tunneling functionality allows users to route traffic from specific applications through the software. It likewise has a kill switch, which effectively cuts off Internet connection when the VPN connection fails. This prevents the accidental revelation of IP addresses.
A popular VPN service, TorGuard has servers in over 50 countries and enables users to unblock websites and get around censorship. This ensures that wherever you are in the world, there is bound to be a TorGuard server near you. By default, the service enables users to make five simultaneous connections. This lets users run the service on all their devices. To better protect users, the service has a kill switch. However, this feature is not available on mobile devices. Likewise, a Domain Name System leak protection works on Windows and OS X.
A P device operates inside the provider's core network and does not directly interface to any customer endpoint. It might, for example, provide routing for many provider-operated tunnels that belong to different customers' PPVPNs. While the P device is a key part of implementing PPVPNs, it is not itself VPN-aware and does not maintain VPN state. Its principal role is allowing the service provider to scale its PPVPN offerings, for example, by acting as an aggregation point for multiple PEs. P-to-P connections, in such a role, often are high-capacity optical links between major locations of providers.
Something pretty great about Speedify is that you can use it for free without even making an account. The moment you install and open the software, you're immediately being protected behind a VPN and can do anything a user can, like change the server, toggle encryption on and off, set monthly or daily limits, and easily connect to the fastest server.
When you connect to a VPN connection, a small drop in speed is bound to happen. Since the VPNs encrypt all the traffic, the drop in speed may be around 10 to 20% only. However, if you experience more than 20%, then you ought to look for a high-speed VPN connection. It is to understand that all vendors that claim to have a fastest VPN service sometimes fail to validate their service. There are many factors involved in VPN speed issues, which can be fine-tuned with small tweaks in the connection.

This article is somewhat useless due to the fact that few providers that appear at the top are least secure. So if someone was to follow your article he/she should give up security over speed which would be quite ridiculous as we are talking about VPN here. I would always choose security over speed. If I need both for something that truly requires the best speed and still proper protection then I use smaller trustworthy VPN such as Surfshark that I have on the side. My main one is solely expected to exceed at protecting my devices and data even if the speed drops lower than I prefer sometimes.

We'll go into greater explanation about these three metrics and how we collect them below. But choosing which is most important is tricky. Mostly, it depends on how you're using your internet connection. We assume that most people reading are major consumers of content. Reading the news, streaming movies, using BitTorrent, or listening to music on the web all require that your device pull down data more or less continuously. With that in mind, we've settled on download speeds as the most important benchmark.


Mobile Apps: If you’re going to spend money on a VPN service provider (or even if you use a free one, frankly), you should be able to get a consistent experience across all of your devices. Most prominent providers offer desktop and mobile solutions for individual users, and while corporate and school networks may be a bit behind the curve here, they’re catching up too. Make sure you don’t have to use two different VPNs with two different policies and agreements just because you want to secure your phone along with your laptop.
To perform our fastest VPN speed test, experts at ReviewsDir have carefully taken a lot of essential factors into account. This includes setting up uniform criteria where each VPN service fighting for the spot in the fastest VPN service list will go through rigorous tests. Since VPN speed issues have a lot to contribute with the location, we have tested our fast VPN performance test from all the seven continents; America, Europe, Asia, and Africa.
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If you’re seriously concerned about government surveillance—we explain above why that should be most people’s last consideration when choosing a VPN—some expert sites like privacytools.io recommend avoiding services with a corporate presence in the US or UK. Such experts warn about the “14 eyes,” a creepy name for a group of countries that share intelligence info, particularly with the US. IVPN is based in Gibraltar, a British Overseas Territory. We don’t think that makes you any worse off than a company based in Switzerland, Sweden, or anywhere else—government surveillance efforts around the world are so complicated and clandestine that few people have the commitment, skills, or technology to avoid it completely. But because Gibraltar’s status has been a topic of debate in other deep dives on VPNs, we’d be remiss if we didn’t mention it.

Anti-Malware/Anti-Spyware Features: Using a VPN doesn’t mean you’re invulnerable. You should still make sure you’re using HTTPS whenever possible, and you should still be careful about what you download. Some VPN service providers—especially mobile ones—bundle their clients with anti-malware scanners to make sure you’re not downloading viruses or trojans. When you’re shopping, see if the providers you’re interested in offer anti-malware protection while you’re connected. For example, previously mentioned Hotspot Shield offers malware protection to its premium users. It may not be a dealbreaker for you, but it’s always good to have someone watching your back.
Despite Proton’s strong reputation for privacy with both its VPN and Mail services, we previously dismissed ProtonVPN without testing because it didn’t offer native applications for major operating systems. Instead, the service relied on third-party applications that could be clumsy to set up and lacked important features. Now that ProtonVPN apps are fully supported on Windows, Mac, and Android, we’re looking forward to testing the service for the next update.
Our VPN-issued IP address was never blacklisted by websites like those of Yelp and Target, but we were unable to access Netflix and BBC iPlayer while connected to TorGuard. No VPN offers a reliable way to access these streaming services, though: All of the VPNs we tried were blocked by Netflix, and of the four that could access BBC content on the first day, two were blocked the next.
Even when browsing online in the comfort of your own home, using a VPN is a pretty good idea. For instance, you may want to buy your little nephew a birthday gift online without being bombarded with toy truck ads for next six months. Or perhaps you need to do a quick research of health clinics without attracting your employer’s attention. If you live in the US, you may simply want to know that your ISP will not be able to sell your entire browsing history to the highest bidder.

In this approach, the firewall must be configured with input and output filters on its Internet and perimeter network interfaces to allow the passing of tunnel maintenance traffic and tunneled data to the VPN server. Additional filters can allow the passing of traffic to Web servers, FTP servers, and other types of servers on the perimeter network. As an added layer of security, the VPN server should also be configured with PPTP or L2TP/IPSec packet filters on its perimeter network interface as described in “VPN Server in Front of a Firewall” in this section.
Our runner-up is Hotspot Shield, which offers 500MB free per day, amounting to roughly 15GB per month. Like Windscribe, it didn't slow down our connections much. But Hotspot Shield admits that it partners with advertising networks and collects some user data. It also shows ads in the Android app, although the company says it no longer injects ads into websites displayed in a desktop web browser.

HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.
The cause of this performance improvement was not immediately discernible. Experts I have spoken to have suggested the test cheating or data compression mentioned above. It was also suggested that, perhaps, some VPN companies had access to higher bandwidth connections in their networks. Another possibility was that our DSL line was artificially capped and that the VPN allowed our data to bypass that restriction.

NordVPN is a great all-rounder. With a strong focus on privacy and a willingness to keep innovating in the VPN space, NordVPN is a great VPN at a great price. Nord offers an industry-leading six simultaneous connections which means that everyone in the family can use the VPN at the same time. With clients available for all major platforms, the software looks great and works well. A three-day free trial is a nice bonus if you are looking to take it for a test drive, plus a 30-day money-back guarantee gives you plenty of time if you change your mind. NordVPN permits torrenting, works with all major streaming services (e.g. iPlayer and Netflix) and has robust privacy policies in place to ensure you remain anonymous.
PPTP - PPTP has been around since the days of Windows 95. The main selling point of PPTP is that it can be simply setup on every major OS. In short, PPTP tunnels a point-to-point connection over the GRE protocol. Unfortunately, the security of the PPTP protocol has been called into question in recent years. It is still strong, but not the most secure.
With Kodi, you can access your media over a local connection (LAN) or from a remote media server, if that's your thing. This is, presumably, where concerns about VPN enter the picture. A device using a VPN, for example, will have its connection encrypted on the local network. You might have trouble connecting to it. Using Chromecast on a VPN device just doesn't work, for example. Kodi users might have the same issue.
VyprVPN is one of the few providers that owns all of its own server infrastructure rather than just renting out space on someone else’s hardware. That means fast, consistent speeds that aren’t as affected by unrelated network traffic, with servers all over the world. We wouldn’t recommend torrenting on VyprVPN as it’s against the company’s policy, but it’s more than enough for streaming and gaming.

When we looked at just iPhone VPNs last year, our results yielded a very different breakdown. In our tests on iOS, we found that Hide My Ass, Golden Frog Vypr VPN, KeepSolid VPN Unlimited, NordVPN, and PureVPN were the top performers. Hide My Ass and PureVPN dominated in the download speed tests, improving speeds by 10.1 and 6.8 percent, respectively.
From a feature-to-dollar standpoint, TunnelBear’s premium offering doesn’t beat out our two previous recommendations. StrongVPN and SurfEasy are better bets if you’re willing to pay. But, TunnelBear does offer a free tier, doesn’t maintain logs, and it is extremely easy to get up and running with their dead-simple apps for desktop and mobile users alike.
As we previously noted, we don’t recommend relying on our picks to get around geographic restrictions on copyrighted content. The practice is likely illegal, and it violates the terms of service of your ISP, VPN, and content provider. On top of that, it often doesn’t work—we couldn’t access Netflix over any of the services we tried, and of the four streams we loaded on BBC iPlayer, only two worked a few days later.
My rule of thumb is to use a domestic VPN and connect to servers as close to my location as possible. That said, I have had good nights and bad nights getting online. In my recent trip, I found most hotels' networks to become unusable after about 9pm. My theory is that many of the guests were watching Netflix at that time, completely clogging the hotels' pipes.

VPNs can be either remote-access (connecting a computer to a network) or site-to-site (connecting two networks). In a corporate setting, remote-access VPNs allow employees to access their company's intranet from home or while travelling outside the office, and site-to-site VPNs allow employees in geographically disparate offices to share one cohesive virtual network. A VPN can also be used to interconnect two similar networks over a dissimilar middle network; for example, two IPv6 networks over an IPv4 network.[6]
To narrow the hundreds of VPN providers down to a manageable list, we first looked at reviews from dedicated sites like vpnMentor and TorrentFreak, research and recommendations from noncommercial sources such as That One Privacy Site and privacytools.io, and user experiences and tips on various subreddits and technology-focused websites like Lifehacker and Ars Technica. We settled on 32 VPNs that were repeatedly recommended. From there, we dug into the details of how each one handled issues from technology to subscriptions:
Some countries don't have the same protections for freedom of press, speech, and expression that most democratic countries have. In fact, some regimes resort to oppressive measures to monitor and take action against those they see as threats to the government. People who dare to stand up have to take extra precautions to protect their communications. Journalists and researchers also send messages containing data that some people may want to try very hard to intercept.
Like ProtonVPN, the VPN service built in to the Opera web browser gives you an unlimited amount of free data per month. But its network download and upload speeds were awful (download speeds were 3 percent of the baseline speed), and it's not even a real VPN; it's just a browser-specific encrypted proxy service. (The OperaVPN mobile apps no longer work.)

The downsides to the free plan are that you'll see more ads, at least on the Android app, your choice of connections will be limited to Hotspot Shield's U.S. servers and you won't be able to get around geographic restrictions on Netflix, Hulu or BBC iPlayer. We were also a bit annoyed that the desktop software tries to hide the free plan when you launch it for the first time.
We always advise our readers to take speed tests with a grain of salt; too many factors are at play but believe me there’s no such thing as the “fastest VPN,” no matter how many companies claim. While reviewing VPNs, we test the internet speed using different tools that measure three essential elements; latency, download speeds, and upload speeds. We compare VPNs, keeping these three areas into mind.
However, you've got no choice but to run TunnelBear's client software (unless you use Linux), which may concern some privacy-minded users, and there's no option to set up TunnelBear connections on routers or other devices. Last but not least, this tiny Canadian firm is now owned by U.S. antivirus giant McAfee, which may mean TunnelBear is subject to U.S. search warrants.
The main reason to use a VPN is security - in theory, the data that travels across your VPN should be impossible for anybody else to intercept, so it can protect your online banking or confidential business communications - but there are other benefits too. VPNs can make it much harder for advertising to track you online, and they can overcome geography-specific blocks that prevent you from accessing some country-specific services such as online video.
Jurisdiction – ZenMate is based in Germany, which is a country with one of the freest Internet in Europe. Online freedom is protected in the country and it does not have a history of persecution against bloggers and social media activists. Nonetheless, it is still part of the 14 Eyes alliance, which implies that users should be careful when considering ZenMate.
Each internet request usually results in a whole series of communication events between multiple points. The way a VPN works is by encrypting those packets at the originating point, often hiding not only the data, but also the information about your originating IP address. The VPN software on your end then sends those packets to VPN server at some destination point, decrypting that information.
But even if you know who’s behind your VPN, you shouldn’t trust a free one. A free service makes you and your data the product, so you should assume that any information it gathers on you—whether that’s an actual browsing history or demographics like age or political affiliation—is being sold to or shared with someone. For example, Facebook’s Onavo provides an encrypted connection to Onavo’s servers like any VPN, shielding you from the prying eyes of your ISP or fellow network users. But instead of promising not to examine, log, or share any of your traffic, Onavo’s privacy policy promises the opposite. Covering the service, Gizmodo sums it up well: “Facebook is not a privacy company; it’s Big Brother on PCP.” Facebook collects information about your device, other applications you use, and even “information and other data from your device, such as webpage addresses and data fields.” And the company “may combine the information, including personally identifying information, that you provide through your use of the Services with information about you we receive from our Affiliates or third parties for business, analytic, advertising, and other purposes.” That means Facebook can collect anything it wants, and sell it to anyone it wants.

The solution is downloadable and supports platforms such as OS X, Windows and Linux. Mobile systems like Android and iOS are also supported. These capabilities enable users to use the product on desktops, laptops, smartphones or tablet computers. The software can also be downloaded onto network routers, ensuring that all devices connected to such routers enjoy the same level of protection.
Our runner-up is Hotspot Shield, which offers 500MB free per day, amounting to roughly 15GB per month. Like Windscribe, it didn't slow down our connections much. But Hotspot Shield admits that it partners with advertising networks and collects some user data. It also shows ads in the Android app, although the company says it no longer injects ads into websites displayed in a desktop web browser.
Voluntary tunneling occurs when a client computer or routing server creates a virtual connection to the target tunnel server. To accomplish this, tunneling client software and the appropriate tunneling protocol must be installed on the client computer. For the protocols discussed in this technical reference, voluntary tunnels require an IP connection (either LAN or dial-up).

Some combination of the above. Odds are, even if you’re not one of these people more often than not, you’re some mix of them depending on what you’re doing. In all of these cases, a VPN service can be helpful, whether it’s just a matter of protecting yourself when you’re out and about, whether you handle sensitive data for your job and don’t want to get fired, or you’re just covering your own ass from the MPAA.


FoxyProxy is an add-on to Firefox, Chrome or Internet explorer web browsers that facilitate and streamline proxies and VPN settings. As a complementary payment service, it makes available to the user several VPN servers located in different countries. The installation and configuration of this add-on is simple, and you simply have to be attentive to add the Proxy Server that we like the most, and that does not have to be from the US.
That said, many VPN providers are based outside the US, which complicates enforcement. Jerome continued: “Users can file complaints in a local jurisdiction, and local data protection laws may have more effective enforcement mechanisms. For example, privacy and confidentiality of communications are fundamental rights in the European Union. Data protection authorities in EU-member states are empowered to handle complaints brought by individuals and then provide users with information about the outcome of any investigation. But it is unclear how effective any of these remedies will be.”
TunnelBear VPN is a free service that constantly impresses people. This VPN is super-secure and even opened up its software to a third-party analysis last year. The outcome? Security researchers found the VPN to be secure and reliable. It also keeps no logs. Unfortunately, The service is restricted to just 500MB per month. Despite this, it is brilliant for locations with severe censorship and where privacy is essential. It is perfect for securely unblocking news.
However, VPN speed is significantly influenced by a variety of factors including your Internet connection, VPN protocol you choose, and the device you are connected to. All these major factors result in speed undulation and interruptions while you connect a VPN on your PC or mobile device. However, with a few optimization techniques, you can turn your VPN into a fast VPN connection in less than 60 seconds. We will discuss this later how you can optimize your VPN connection for optimum speed. But first let see how we have analyzed VPN services to picked the fastest VPN.
This is when the VPN uses a gateway device to connect to the entire network in one location to a network in another location. The majority of site-to-site VPNs that connect over the internet use IPsec. Rather than using the public internet, it is also normal to use career multiprotocol label switching (MPLS) clouds as the main transport for site-to-site VPNs.
GRE is sometimes used by ISPs to forward routing information within an ISP's network. To prevent the routing information from being forwarded to Internet backbone routers, ISPs filter out GRE traffic on the interfaces connected to the Internet backbone. As a result of this filtering, PPTP tunnels can be created using PPTP control messages, but tunneled PPTP data is not forwarded.
Protocol: When you’re researching a VPN, you’ll see terms like SSL/TLS (sometimes referred to as OpenVPN support,) PPTP, IPSec, L2TP, and other VPN types. We asked Samara Lynn, Lead Analyst for Networking and Small Business at PCMag, whether or not a user shopping for a VPN should shop for one over another. “SSL is what is commonly used these days. All of these protocols will provide a secure connection,” she explained, and pointed out that most solutions are invisible to the end-user anyway. Strictly, each protocol has its benefits and drawbacks, and if you’re concerned about this (specifically, PPTP vulnerabilities,) you’re probably already aware of them. Most users don’t need to be concerned about this—corporate users on the other hand, are probably all using IPSec or SSL clients anyway.
Whether you’re you’re sick of your ISP throttling your connection, you want to secure your browsing sessions while on the road, or you just want to download whatever the heck you want without the man on your back, there’s no substitution for a securely deployed Virtual Private Network. Now that you’re armed with the knowledge necessary to pick a good VPN (and with three solid recommendations at that), it’s time to secure your internet traffic once and for all.
Hi Douglas, I don't want you to publish my previous comment particularly, I'm not trying to attack their company, the comment was mainly for your information - given your comment about ease of use. I finally got it connecting after reinstalling both NordVPN and Avast, then adding exceptions, with all the previously mentioned config mods having been made. I installed the software on a Windows 10 machine, and it still required some mods, but was easier than Windows 7. cheers Nathan
If you’re seriously concerned about government surveillance—we explain above why that should be most people’s last consideration when choosing a VPN—some expert sites like privacytools.io recommend avoiding services with a corporate presence in the US or UK. Such experts warn about the “14 eyes,” a creepy name for a group of countries that share intelligence info, particularly with the US. IVPN is based in Gibraltar, a British Overseas Territory. We don’t think that makes you any worse off than a company based in Switzerland, Sweden, or anywhere else—government surveillance efforts around the world are so complicated and clandestine that few people have the commitment, skills, or technology to avoid it completely. But because Gibraltar’s status has been a topic of debate in other deep dives on VPNs, we’d be remiss if we didn’t mention it.
There are a number of ways to use VPN. The most common scenario is when a remote user accesses a private network across the Internet using a remote access VPN connection. In another scenario, a remote office connects to the corporate network using either a persistent or an on-demand site-to-site VPN connection (also known as a router-to-router VPN connection).
As a business grows, it might expand to multiple shops or offices across the country and around the world. To keep things running efficiently, the people working in those locations need a fast, secure and reliable way to share information across computer networks. In addition, traveling employees like salespeople need an equally secure and reliable way to connect to their business's computer network from remote locations.

That said, there are many other ways to track movements across the web. There may be, for example, a tracker inside an ad on website A and another tracker from the same company on website B. By correlating data from both of those trackers, it's possible to assemble a picture of an individual's browsing history. Installing a tracker blocker such as TrackOFF or Privacy Badger from the EFF is a good idea. Fortunately, many VPNs also say they block ads and trackers on the network level.


It’s up to you to answer these questions by reading over the documentation provided by the VPN service provider before signing up for the service. Better yet, read over their documentation and then search for complaints about the service to ensure that even though they claim they don’t do X, Y, or Z, that users aren’t reporting that they are in fact doing just that.
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The downsides to the free plan are that you'll see more ads, at least on the Android app, your choice of connections will be limited to Hotspot Shield's U.S. servers and you won't be able to get around geographic restrictions on Netflix, Hulu or BBC iPlayer. We were also a bit annoyed that the desktop software tries to hide the free plan when you launch it for the first time.
PIA didn’t score super high. Total was really fast when I first tested it, probably because it had few customers and the servers weren’t congested, but since then the service has taken a nose dive both on the performance and the customer service front. We had a never-ending stream of comments on their review about poor billing practices and other major issues, so we can no longer recommend it.
The router could be running outdated and compromised firmware. The router could actually be malicious and actively sniffing packets and logging your data. The router could be improperly configured and other users on the network could be sniffing your data or probing your laptop or mobile device. You never have any guarantee whatsoever that an unknown Wi-Fi hotspot isn’t, either through malice or poor configuration, exposing your data. (A password doesn’t indicate a network is secure, either–even if you have to enter a password, you could be subject to any of these problems.)
ExpressVPN outranks quite a many VPN providers as it is well known for its overall remarkable performance. ExpressVPN speed is its unique selling proposition and it has one of the fastest VPN networks in the world. It comes handy both in delivering top speed and military-grade security. Having a wide range of servers located in 87 countries, ExpressVPN has this added advantage over its competitors. Although they don’t offer VPN free trial, their 30-day money back guarantee is superlative to all. It gives you enough time to use ExpressVPN for varied uses, hence to get satisfied with the performance. It also offers attractive features like the Zero-logging policy, unmetered bandwidth, multi logins, and unlimited switches that are considered as bliss for any VPN user. Below is the VPN speed test result for ExpressVPN, with and without a VPN connection. Read our complete ExpressVPN review here.

HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.
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