DNS servers are a bit like the phone books of the Internet: You can type in “thewirecutter.com,” for instance, and one of the many DNS servers behind the scenes can point you to the IP address of a server hosting the site. Most of the time, your DNS requests automatically route through your ISP, giving the ISP an easy way to monitor your traffic. Some VPN services rely on third-party DNS servers, but the best ones keep DNS servers in-house to prevent your browsing history, or your IP address, from getting out.

When it comes to servers, more is always better. More servers mean that you're less likely to be shunted into a VPN server that is already filled to the brim with other users. NordVPN, Private Internet Access, and TorGuard currently lead the pack with well over 3,000 servers each—NordVPN is at the forefront with 4,875 servers. But the competition is beginning to heat up. Last year, only a handful of companies offered more than 500 servers, now it's becoming unusual to find a company offering fewer than 1,000 servers.
If a VPN client that uses a PPTP connection is behind a NAT, the NAT must include a NAT editor that can translate PPTP traffic. The NAT editor is required because tunneled PPTP data has a GRE header rather than a TCP header or a UDP header. The NAT editor uses the Call ID field in the GRE header to identify the PPTP data stream and translate IP addresses and call IDs for PPTP data packets that are forwarded between a private network and the Internet.
For VPN connections, however, IP datagrams sent across the Internet can arrive in a different order from the one in which they were sent, and a higher proportion of packets can be lost. Therefore, for VPN connections, MPPE changes the encryption key for each packet. The decryption of each packet is independent of the previous packet. MPPE includes a sequence number in the MPPE header. If packets are lost or arrive out of order, the encryption keys are changed relative to the sequence number.
Jurisdiction – The British Virgin Islands (BVI) falls outside of the jurisdiction of European countries part of the “14 Eyes”. There are no data retention laws in the BVI, which makes it a perfect location that can be trusted for its user-friendly privacy laws. ExpressVPN rightly boasts its jurisdiction as it is one of the main attributes of the provider.
Torrenting/P2P Support – IPVanish makes all torrent websites and clients accessible. There is no problem with IPVanish as far as support for P2P networking is considered. However, the fact that IPVanish is based in the US and subject to its laws makes it a poor choice if your main purpose of having a VPN is to download torrents. This is because companies have no power against agencies and if they are trying to monitor a specific user, the company would probably have no choice but to comply and leak user data. In short, do not use IPVanish for torrenting to ensure your safety.
A number of vendors that sell dial-up access servers have implemented the ability to create a tunnel on behalf of a dial-up client. The computer or network device providing the tunnel for the client computer is variously known as a Front End Processor (FEP) for PPTP or an L2TP Access Concentrator (LAC) for L2TP. For the purposes of this reference, the term FEP is used to describe this functionality, regardless of the tunneling protocol. To carry out its function, the FEP must have the appropriate tunneling protocol installed and must be capable of establishing the tunnel when the client computer connects.
iOS, once considered a strong, impregnable operating system, is becoming vulnerable to numerous cyber threats since last few years. Apple has recently confirmed that almost all of its products are affected by the Intel major bug; means any of your most sensitive information could potentially be read. The exact nature of the problem is still unclear, and so does the danger, there are some things we all can do.
The first step to security is usually a firewall between the client and the host server, requiring the remote user to establish an authenticated connection with the firewall. Encryption is also an important component of a secure VPN. Encryption works by having all data sent from one computer encrypted in such a way that only the computer it is sending to can decrypt the data.
Downloads took four times as long as they did without the VPN switched on, but even then, ProtonVPN was far from the worst among the nine free services we tested. You'll also be limited to VPN connections in only three countries, as opposed to the paid complement of 25, and you won't have access to ProtonVPN's "Secure Core" of super-hardened servers.
Price: proXPN has a free plan, which limits your transfer speeds to 300kpbs and restricts you to one exit location (Miami) in the United States. Premium accounts unlock support for PPTP (if you want to connect a mobile device or a router,) remove the transfer cap, and allows you to choose from any of the company’s other exit locations. Premium plans start at $10/mo, and you can read more about their pricing and plans here.
My recommendation, and the protocol I most often choose to use, is OpenVPN. OpenVPN is a non-proprietary, open-source implementation of a VPN communication layer protocol. It's well-understood, well-regarded, generally quite secure, and robust. In addition, it has the benefit of being able to communicate over port 443, which is the standard port for https communication, which means almost all firewalls will allow OpenVPN traffic -- and most won't even be able to detect that a VPN is being used.
Our team also understands the individual need of vpn by our users since some users are more concerned about their online privacy and security whereas others are more focused towards speed and features. Some potential customers also want easy service. All these factors have been taken into account by our team and a detailed review has been written which will help you in selecting the fast vpn service for you.

To help ensure confidentiality of the data as it traverses the shared or public transit network, it is encrypted by the sender and decrypted by the receiver. Because data encryption is performed between the VPN client and VPN server, it is not necessary to use data encryption on the communication link between a dial-up client and its Internet service provider (ISP). For example, a mobile user uses a dial-up networking connection to dial in to a local ISP. Once the Internet connection is made, the user creates a VPN connection with the corporate VPN server. If the VPN connection is encrypted, there is no need to use encryption on the dial-up networking connection between the client and the ISP.
Reliability and stability:Unlike other services in the market, VyprVPN.com has its own servers not included in the hiring of extra companies, which improves security and include it in the list of the most reliable VPN in the world. It is part of the company’s policy, not to keep any type of customer data, both personal and navigation.The protocols used are those that give you greater security, encryption and speed to service, here you can find 4 alternatives, i.e. PPTP, L2TP / IPsec, OpenVPN and Chameleon.
Trust.Zone offers inconsistent speeds that vary considerably from one server to the other. Users might find it excellent for certain locations like the UK and Germany, but not fast enough for others. The privacy and security features of Trust.Zone are its strongest attributes, making it a great option for users seeking protection at acceptable speeds.
It is possible to create Windows-based L2TP connections that are not encrypted by IPSec. However, this does not apply to a VPN connection because the private data being encapsulated by L2TP is already not encrypted. Non-encrypted L2TP connections can be used temporarily to troubleshoot an L2TP over IPSec connection by eliminating the IPSec authentication and negotiation process.
We have tested each of these services in as repeatable a manner as possible, but it's worth remembering that networks can be fickle. To get the clearest picture of a VPN's performance, we would have to perform these tests many more times, at different locations and different times of day. We think of these tests as more of a snapshot of performance that establishes a replicable metric for measuring each service. Your mileage with these services will almost certainly vary somewhat from mine.
Aside from providing an exceptional VPN server for encrypting traffic, Speedify leverages all types of available internet connection to increase bandwidth, bolster internet speeds, and lower latency. This results in a smooth and reliable connection on any platform, whether using mobile devices or a desktop. This is achieved through its Channel Bonding functionality that combines all types of internet connections, including WiFI, VPN, 3G, and, 4G.

However, VPN speed is significantly influenced by a variety of factors including your Internet connection, VPN protocol you choose, and the device you are connected to. All these major factors result in speed undulation and interruptions while you connect a VPN on your PC or mobile device. However, with a few optimization techniques, you can turn your VPN into a fast VPN connection in less than 60 seconds. We will discuss this later how you can optimize your VPN connection for optimum speed. But first let see how we have analyzed VPN services to picked the fastest VPN.
We can go into the greater explanation about these three metrics but what matters to you, is important. We assume that most of you are content consumers and are more inclined towards reading the news, using BitTorrent, streaming movies, or listening to music to pull down the data more or less continuously. With that in mind, we’re anchoring on download speeds as the dominant benchmark. So, when we say “fastest VPN,”, we mean, those that have the least impact on download speeds. In case it doesn’t apply to you, we’ve also the top performers in the other two categories.
Welcome to the CNET 2018 Directory of VPN providers. In this directory, we're taking a look at a few of the very best commercial VPN service providers on the Internet like CyberGhost, IPVanish, Buffered, Private Internet Access and others. Rather than looking at the wide range of free providers, which often have a lot of limits (and dubious loyalties), we are looking at those vendors who charge a few bucks a month, but put your interests first, rather than those of shadowy advertisers and sponsors. Our VPN rankings are based more than 20 factors including number of server locations, client software, dedicated and dynamic IP, bandwidth caps, security, logging, customer support and price. 
RADIUS can respond to authentication requests based on its own user account database, or it can be a front end to another database server, such as a Structured Query Language (SQL) server or a Windows domain controller (DC). The DC can be located on the same computer as the RADIUS server or elsewhere. In addition, a RADIUS server can act as a proxy client to a remote RADIUS server.
Cost: There's a 3 day free trial you can grab but you'll still need to enter your credit card. Otherwise, you can pay for VyprVPN every month for $9.95/month (or buy a year at once to bring that down to $5/month). Additional, there's a Premium plan for $12.95/month (or $6.67/month when billed annually) that lets you use your account on up to five devices at once, plus it supports Chameleon.
Tired of compromising the online privacy and security of one device for another? With a single NordVPN account, you can secure up to 6 devices simultaneously. Protect your Internet traffic on the go with the NordVPN mobile apps available on the Android and iOS devices, enjoy the intuitive VPN service for the macOS, Windows and Linux operating systems, or download proxy extensions for Chrome and Firefox.
We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you'll need to wait for a response. This means that self-help support sites are even more important, because waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
Cost: There's a 3 day free trial you can grab but you'll still need to enter your credit card. Otherwise, you can pay for VyprVPN every month for $9.95/month (or buy a year at once to bring that down to $5/month). Additional, there's a Premium plan for $12.95/month (or $6.67/month when billed annually) that lets you use your account on up to five devices at once, plus it supports Chameleon.
CyberGhost is transparent about its company structure, posting photos and bios on its website of everyone from the CEO to the cleaning lady, and privacy fanatics will like that the company is based in Romania rather than the U.S. But CyberGhost's full-service subscription price is among the most expensive, unless you pay for two or three years up front.

ExpressVPN attempts to build trust in other ways, even without a public face. Court records from 2017 demonstrate that when Turkish authorities seized ExpressVPN servers in the country looking for information, they found nothing of value, as promised by ExpressVPN’s no-logging policy. ExpressVPN also highlights initiatives such as open-source leak-testing tools, developer content about how the company implements different technologies, and support for the efforts of OpenMedia and the EFF. The ExpressVPN representative even offered to arrange a confidential call between our writer and the owners of the company. However, without being able to discuss their identities or learn about other senior leadership, we believed that wouldn’t have been enough to change our recommendation, so we declined. In the end, trust is such a crucial part of deciding which VPN to use that we had to pass on ExpressVPN.
Most VPN providers don’t give you the option, anyway, but don’t disable encryption altogether. Additionally, 128-bit AES is the minimum strength encryption necessary for a VPN to do its job and keep your data safe. It’s effectively un-crackable and is slightly faster than 256-bit AES, which is also common. A handful of VPNs use Blowfish encryption, which tends to be slower than its AES counterpart. We recommend at least 448-bit Blowfish encryption if you go that route.
A remote access VPN connection over the Internet enables a remote access client to initiate a dial-up connection to a local ISP instead of connecting to a corporate or outsourced network access server (NAS). By using the established physical connection to the local ISP, the remote access client initiates a VPN connection across the Internet to the organization’s VPN server. When the VPN connection is created, the remote access client can access the resources of the private intranet. The following figure shows remote access over the Internet.
Anonymous internet access: Anonymity is preferable for many when surfing the web. We do not like the idea of someone watching our every more and monitoring our actions. We have a basic right to privacy and free VPN will help you achieve this. Using the VPN service, you can enjoy a trouble-free private browsing session with no traceability. Learn More
A powerful VPN service, Hotspot Shield is ideal for those who enjoy using public Wi-Fi. It is basically a free VPN that comes in the form of an application or as a browser extension. Security is assured as the service uses OpenVPN , which makes use of the same encryption as HTTPS does. This feature is particularly effective in protecting credit card information during online purchases.
Kodi is becoming the next biggest platform for streaming world’s content, and it’s not possible that binge-watchers are unaware of this gigantic media center. Kodi community would relate the only reality that Kodi addons are geo-restricted; you need to be in the specific region to stream your desired or better to say all the best Kodi addons. Kodi is all about streaming content using addons, means if you’re planning to use a Kodi VPN to stream addons, make sure the VPN should be uber-fast.
The Remote Authentication Dial-In User Service (RADIUS) protocol is used to provide centralized administration of authentication, authorization, and accounting (AAA) and an industry-standard security infrastructure. RADIUS is defined in RFCs 2138 and 2139 in the IETF RFC Database. RADIUS enables administrators to manage a set of authorization policies, accumulate accounting information, and access an account database from a central location.
We didn’t audit any VPN services ourselves (though IVPN, our top pick, offered to arrange such an exercise), but we did ask detailed questions about each service’s operations as a way to judge whether a company was acting in good faith. Good faith is important, because there aren’t many avenues to penalize a VPN company that isn’t following through on its promises. In the US, companies making false claims about their products are policed by the Federal Trade Commission, and to some extent state attorneys general. Joseph Jerome at CDT told us that companies violating their own privacy policy or claims about logging would be “a textbook example of a deceptive practice under state and federal consumer protection laws,” and in theory, “the FTC could seek an injunction barring the deceptive practice as well as potentially getting restitution or other monetary relief.”
That said, there are many other ways to track movements across the web. There may be, for example, a tracker inside an ad on website A and another tracker from the same company on website B. By correlating data from both of those trackers, it's possible to assemble a picture of an individual's browsing history. Installing a tracker blocker such as TrackOFF or Privacy Badger from the EFF is a good idea. Fortunately, many VPNs also say they block ads and trackers on the network level.
Being in the industry for long, HideMyAss needs no introduction. It is unfair not to include them in our fastest VPN speed test, and with no surprise, they made it to the list! HideMyAss offers a wide range of servers in over 190 countries (I’m sure they will have all 196 soon) with over 930 VPN servers. Their fast VPN servers are optimized in a way to deliver top speed to cater all type of VPN needs. HIdeMyAss works on all the internet-connected devices and also offer simultaneous connectivity packed with high-speed VPN connection. HideMyAss VPN is easy to use and you don’t need any technical knowledge to operate their VPN connection. 30-day money back guarantee is also an advantage as they promise to give you money back if you are satisfied with their service. Read our complete HideMyAss VPN review here to get an in-depth understanding of the VPN provider. Here are the VPN speed results we gathered during the test:
VPNs help enable users working at home, on the road, or at a branch office to connect in a secure fashion to a remote corporate server using the Internet. From the users perspective, the VPN is a point-to-point connection between the user's computer and a corporate server. The nature of the intermediate network, the Internet, is irrelevant to the user because it appears as if the data is being sent over a dedicated private link.
CyberGhost has been around since 2011 and has come out strongly as a supporter of "civil rights, a free society, and an uncensored Internet culture." We really liked how the company specifically showcases, on their Web site, how folks normally prevented from accessing such important services as Facebook and YouTube can bring those services into their lives via a VPN.
Some VPNs will also let you define the specific context in which the VPN functions. TunnelBear VPN, in particular, lets you mark a network as trusted and will only activate when you're not connected to one of these trusted networks. This will protect you from bad guys, but it will leave you open to tracking and surveillance by governments and your ISP when you're on trusted networks.
Given the aggressive pricing and marketing of other services that don’t measure up to our picks, IVPN’s most obvious downside may look like its price: At the time of this writing, the regular price for an annual IVPN subscription is $100 (about $8 per month). Promotions regularly bringing that down to $70 to $80 per year, but some services have regular pricing of half that. But you shouldn’t pay for a VPN you can’t trust, or one so slow or confusing that you avoid using it at all. We think IVPN’s combination of trust, security, and performance is worth the price. But if it’s too expensive for your needs, consider our budget pick instead.
I am traveling very soon to South East Asia to attend conferences in multiple countries. You have put to gather a detailed article on fastest vpns, but what would you suggest I should use? I am really confused between express and nordvpn. A friend of mine recommended express, but it seems a bit expensive. I don’t know anything about nordvpn, but it seems like a good deal. While you have put PureVPN number one on your list, I have had mixed experience with them. Last time I tried it, I faced frequent disconnections on my iphone. What’s your take on nordvpn and expressvpn? Pls reply.

VyprVPN is a powerful contender if you’re after performance and security. It boasts great speeds due to a staggering network of 700+ serves and more than 200K IP addresses. They own and manage their servers, which translates into reliable uptime, lag-free performance, top-notch support and great speeds. Add in unlimited bandwidth and P2P support, successful handling of Netflix and Steam geo blocks, and you can check all your VPN must-have features right off the bat.


The main drawback is that VPN.ac maintains connection logs for network security, which they clearly explain on their website. These logs do not include any browsing or activity, but instead, just basic connection data and everything is erased daily. All support inquiries are handled internally by the network security professionals who run the service (no third-party support).
The RADIUS server receives a user-connection request from the VPN server and authenticates and authorizes the connection attempt. In addition to a yes or no response to an authentication request, RADIUS can inform the VPN server of other applicable connection parameters for this user such as maximum session time, static IP address assignment, and so on.
ExpressVPN attempts to build trust in other ways, even without a public face. Court records from 2017 demonstrate that when Turkish authorities seized ExpressVPN servers in the country looking for information, they found nothing of value, as promised by ExpressVPN’s no-logging policy. ExpressVPN also highlights initiatives such as open-source leak-testing tools, developer content about how the company implements different technologies, and support for the efforts of OpenMedia and the EFF. The ExpressVPN representative even offered to arrange a confidential call between our writer and the owners of the company. However, without being able to discuss their identities or learn about other senior leadership, we believed that wouldn’t have been enough to change our recommendation, so we declined. In the end, trust is such a crucial part of deciding which VPN to use that we had to pass on ExpressVPN.
The only issue i've had with my OG Pixel XL is the fingerprint scanner died after a drop (My bad) but screen is still good. GPS seems to be going out, and has gone out in one of my friends, that is way more of a show stopper than the fingerprint. With that said every single Samsung I've ever had was replaced withing 8 months for something like the speaker or microphone breaking. My Pixel is almost 2 years old with a lot of use daily.

If VPN connections get blocked by your network because of strict network management or government censorship, TorGuard offers a “stealth” connection to avoid deep packet inspection. Specifically, TorGuard uses Stunnel (a clever portmanteau of SSL and tunnel) to add an extra layer of encryption and make your traffic look like normal, secure Web traffic. If you’re having connection issues, you can enable Stunnel with a checkbox on the main application window, but only if you select TCP from the protocol list. (Otherwise, the box is unclickable, with no explanation as to why.)
Extensible Authentication Protocol (EAP) is a PPP authentication protocol that allows for an arbitrary authentication method. EAP differs from the other authentication protocols in that, during the authentication phase, EAP does not actually perform authentication. Phase 2 for EAP only negotiates the use of a common EAP authentication method (known as an EAP type). The actual authentication for the negotiated EAP type is performed after Phase 2.
The Overplay Smart DNS service, on the other hand, routes internet connection using a different DNS to give the illusion that one is located in a different country, without significant speed reduction. This is very useful to those who want to access sites that are blocked in their own countries. The service supports PCs, Apple TV, iPhone, iPad, Wii, PS3, XBOX360, among other devices.
One basic test for a VPN service is to check how long a VPN client takes to connect to a VPN server and get online. For our 2018 reviews, we installed each vendor's VPN client software on an HP EliteBook x360 1020 G2 laptop running Windows 10, an iPad mini and a Samsung Galaxy S8 Android phone. (In 2017, we used a Lenovo ThinkPad X1 Yoga notebook, an Apple MacBook Air, a Samsung Galaxy S6 phone and the iPad mini.) We used each device with each VPN service we tested.
You've heard the advice before: Whether you're in the office or on the road, a VPN is one of the best ways to protect yourself on the internet. But how effective are VPNs? What's the best one for you? What are the downsides? Our executive guide aims to answer all your VPN-related questions -- including a few you probably haven't thought about before.

A mix of features and price make a good VPN, but plenty of bad VPNs masquerade as good ones. Look for articles written by trustworthy sources that discuss the merits of each service based on its features, versus simple rundowns and user testimonials, which are almost always polluted by a combination of fanatical users and corporate bootstrapping in attempt to get their names out to potential customers.


If you’re on a heavily managed Internet connection, be it government censored or just college Wi-Fi, standard VPN connections may be blocked or throttled due to deep packet inspection, a way for providers to analyze what type of traffic is passing over a network even when they can’t see the actual contents. IVPN’s desktop apps include a checkbox for Obfsproxy, which disguises your traffic as more ho-hum data to get it past those types of blocks—like kids stacked in a trenchcoat to pass as an adult, but more convincing. Our budget pick, TorGuard, and competitor ExpressVPN use different methods to disguise traffic, but we couldn’t find documentation on equivalent features from our other top performers.
Insist on a VPN that has Kill Switch protection. There is a security vulnerability that can reveal your private information if your VPN connection is lost, even just for a few seconds. The solution is to be sure that you’re protected by a Kill Switch. A Kill Switch stops all data from being sent to the internet until a secure VPN connection has been re-established. If your VPN software does not have a Kill Switch, your computer might be leaking your private information without your knowledge

Various countries around the world restrict access to one type of online content or another. Social networks, games, chat apps – even Google itself is not beyond the reach of censorship. In addition, many academic institutions and workplaces enable firewalls to limit access to websites for various reasons. These range from seeking to increase productivity to restricting inappropriate content.
Hotspot Shield VPN does not log your browsing activity. Almost all Internet Service Providers (ISPs) track your browsing history. So when you use a VPN like Hotspot Shield, there is no record of the websites you have visited and which apps you use. This prevents hackers from exploiting vulnerabilities in these websites/apps to get to your personal information.
All VPNs have to do some kind of logging, but there are VPNs that collect as little data as possible and others that aren’t so minimalist. On top of that, some services discard their logs in a matter of hours or days while other companies hold onto them for months at a time. How much privacy you expect from your VPN-based browsing will greatly influence how long you can stand having your provider maintain your activity logs—and what those logs contain.
The Overplay Smart DNS service, on the other hand, routes internet connection using a different DNS to give the illusion that one is located in a different country, without significant speed reduction. This is very useful to those who want to access sites that are blocked in their own countries. The service supports PCs, Apple TV, iPhone, iPad, Wii, PS3, XBOX360, among other devices.

Torrenters use VPNs to hide their downloads and uploads, but are all VPNs suitable for BitTorrent? No, some don’t provide sufficient leak protection to protect you from copyright trolls, some are bad actors, and some don’t provide at all. If you want to enjoy private and protected torrenting, make sure your Torrent VPN is the best at its job. To figure out the fastest VPN for torrenting, let’s decide the criteria to judge them. Being a Torrent and P2P file sharer, what you want the most? Privacy, fast download speed, and no data caps, isn’t it?
To help ensure confidentiality of the data as it traverses the shared or public transit network, it is encrypted by the sender and decrypted by the receiver. Because data encryption is performed between the VPN client and VPN server, it is not necessary to use data encryption on the communication link between a dial-up client and its Internet service provider (ISP). For example, a mobile user uses a dial-up networking connection to dial in to a local ISP. Once the Internet connection is made, the user creates a VPN connection with the corporate VPN server. If the VPN connection is encrypted, there is no need to use encryption on the dial-up networking connection between the client and the ISP.
Instead of logically tying the endpoint of the network tunnel to the physical IP address, each tunnel is bound to a permanently associated IP address at the device. The mobile VPN software handles the necessary network-authentication and maintains the network sessions in a manner transparent to the application and to the user.[30] The Host Identity Protocol (HIP), under study by the Internet Engineering Task Force, is designed[by whom?] to support mobility of hosts by separating the role of IP addresses for host identification from their locator functionality in an IP network. With HIP a mobile host maintains its logical connections established via the host identity identifier while associating with different IP addresses when roaming between access networks.

You can pay for a Windscribe subscription with bitcoin, and you don't even have to provide an email address. The service is based in Canada, which may appeal to users wary of U.S. authorities. The only feature lacking is a kill switch to stop all internet activity if the VPN connection is lost while in use, but Windscribe argues that its built-in firewall prevents data leakage.

When choosing a VPN server, take these factors into consideration. VPNs are subject to the same peak-versus-average conundrum as everyone else. If possible, choose a VPN server in a time zone that’s in off-peak hours. Some VPN apps have built in speed tests or show the current server load in real time, which can give you an indication of whether you’ll be able to max out your allotted download speed.
When we test VPNs, we generally start with the Windows client. This is often the most complete review, covering several different platforms as well as the service's features and pricing in depth. That's purely out of necessity, since most of our readers use Windows (although this writer is currently using a MacBook Air). We currently use a Lenovo ThinkPad T460s laptop running the latest version of Windows 10. We periodically upgrade to a newer machine, in order to simulate what most users experience.
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