We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you’ll need to wait for a response. This means that self-help support sites are even more important, since waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
Password Authentication Protocol (PAP) is a clear-text authentication scheme. The NAS requests the user name and password, and PAP returns them in clear text (unencrypted). Obviously, this authentication scheme is not secure because a malicious user could capture the user's name and password and use it to get subsequent access to the NAS and all of the resources provided by the NAS. PAP provides no protection against replay attacks or remote client impersonation once the user's password is compromised.
In some organization intranets, the data of a department, such as human resources, is so sensitive that the network segment of the department is physically disconnected from the rest of the intranet. While this protects the data of the human resources department, it creates information accessibility problems for authorized users not physically connected to the separate network segment.
There’s currently only one scenario where you would entertain using L2TP/IPsec instead of OpenVPN and that’s for mobile devices like iOS and Android phones. Currently neither Android nor iOS supports native OpenVPN (although there is third-party support for it). Both mobile operating systems do, however, support L2TP/Ipsec natively and, as such, it’s a useful alternative.
The best way to think of a VPN is as a secure tunnel between your PC and destinations you visit on the internet. Your PC connects to a VPN server, which can be located in the United States or a foreign country like the United Kingdom, France, Sweden, or Thailand. Your web traffic then passes back and forth through that server. The end result: As far as most websites are concerned, you’re browsing from that server’s geographical location, not your computer’s location.
Tunneling protocols can operate in a point-to-point network topology that would theoretically not be considered as a VPN, because a VPN by definition is expected to support arbitrary and changing sets of network nodes. But since most router implementations support a software-defined tunnel interface, customer-provisioned VPNs often are simply defined tunnels running conventional routing protocols.

VPNs, or Virtual Private Networks, are a quick and easy solution to making your computer appear to be coming from a different location. They accomplish this by creating a virtual network that routes all of your PC or smartphone’s network traffic through an encrypted tunnel and out the other side, making it seem to the world that you’re actually in whatever location the VPN server is located. This can help you bypass geographic restrictions, avoid censors, or keep you (relatively) anonymous online.

Think about it this way: If your car pulls out of your driveway, someone can follow you and see where you are going, how long you are at your destination, and when you are coming back. They might even be able to peek inside your car and learn more about you. With a VPN service, you are essentially driving into a closed parking garage, switching to a different car, and driving out, so that no one who was originally following you knows where you went.