CyberGhost is one of the most feature-rich VPNs with special configurations for different use cases, including media streaming, downloads, anti-censorship and safe browsing. Ultimately designed to optimize your connection, this turned out to be quite irrelevant when looking at the download speed, which came out lowest across all testing tools, with an average speed of 2.47 Mb per second.

The service’s no logs policy means that it does not store user online activity data and promises not to release them unless required by law, ensuring that your information is in safe hands. What sets this service apart from others is its refund policy. Users are able to use it for up to 10 hours or 10GB of bandwith and still get a refund, a far more generous policy than what others have to offer.
Since it takes research to find out if a VPN service has a history of good or bad behavior, we’ve done the legwork to find the best VPN out there. In order to win our seal of approval, the service has to protect online privacy; allow you to keep anonymity; offer a good variety of locations from which to direct your traffic; offer fast, reliable performance; and provide an easy-to-use interface.
We asked TorGuard detailed questions about the company’s internal policies and standards, just as we did with five other top-performing services. TorGuard CEO Benjamin Van Pelt answered all our questions, as he has done for other outlets multiple times since the company launched in 2012. Though TorGuard’s answers weren’t as in-depth as some other companies’ responses, Van Pelt is a public figure who has been willing to talk about TorGuard’s operations at length. In 2013, ArsTechnica got a close look at TorGuard’s engineering and network management skills as the company rebuffed repeated attacks on its servers. Even though the company’s marketing is wrought with overreaching claims about being “anonymous”—an inaccurate boast that makes some experts cringe—the technical and operational standards of the company are focused on protecting customer privacy. In one interview with Freedom Hacker, Van Pelt notes that if there were problems on a server, such as someone using it for spamming, the company couldn’t restrict a single user. “Rules would be implemented in that specific server which would limit actions for everyone connected, not just one user. Since we have an obligation to provide fast, abuse free services, our team handles abuse reports per server – not per single user.”
It’s not suitable for users who want to unlock geo-restricted content as well as improving their privacy. The free version only offers U.S.-based servers, and access to services like Netflix Which VPNs Still Work With Netflix? Which VPNs Still Work With Netflix? Netflix is trying to stop people accessing its service through VPNs, but a handful of VPNs are managing to stay one step ahead of the streaming giant. Read on to find out which ones... Read More , Hulu, and BBC iPlayer are only available to premium users.

Since we last tested VPNs, we've given special attention to the privacy practices of VPN companies and not just the technology they provide. In our testing, we read through the privacy policies and discuss company practices with VPN service representatives. What we look for is a commitment to protect user information, and to take a hands-off approach to gathering user data.


Supported Client Software Android, Chrome, Firefox, iOS, Linux, macOS, Windows Android, Chrome, iOS, Linux, macOS, Windows Android, Chrome, iOS, macOS, Opera, Windows Android, iOS, Linux, macOS, Windows Android, ChromeOS, iOS, Linux, macOS, Windows Android, iOS, Linux, macOS, Windows Android, iOS, macOS, Windows Android, iOS, macOS, Windows Android, Chrome, Firefox, iOS, Linux, macOS, Windows Android, iOS, macOS, Windows
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