As we said above, there are plenty of drawbacks to free VPN services. If you need a full, trustworthy service with unlimited bandwidth you're going to need to sign up to a full, paid service. The best VPN right now is ExpressVPN. Prices start at just $6.67 per month - that's about the price of a pint of beer in the UK! And for that you get the best VPN in the world, without any security concerns, with 24/7 customer support, guaranteed access to Netflix US, almost constant uptime and a 30-day money back guarantee (no questions asked) if you change your mind. Check out ExpressVPN!
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
When a VPN server is in front of a firewall and connected to the Internet, inbound and outbound packet filters on the VPN server need to be configured to allow only VPN traffic to and from the IP address of the VPN server’s Internet interface. Use this configuration if the VPN server is in a perimeter network, with one firewall positioned between the VPN server and the intranet and another between the VPN server and the Internet.
SSTP (Secure Socket Tunneling Protocol) is a suitable alternative to standard protocols in areas where VPNs are restricted because it can bypass most firewalls. SSTP is quite similar to OpenVPN but, unlike OpenVPN, it is owned by Microsoft, which means it is not available for independent auditing. Microsoft’s history of cooperating with the NSA does not inspire confidence in this standard.
A popular VPN service, TorGuard has servers in over 50 countries and enables users to unblock websites and get around censorship. This ensures that wherever you are in the world, there is bound to be a TorGuard server near you. By default, the service enables users to make five simultaneous connections. This lets users run the service on all their devices. To better protect users, the service has a kill switch. However, this feature is not available on mobile devices. Likewise, a Domain Name System leak protection works on Windows and OS X.
Due to licensing restrictions, iOS developers previously couldn’t implement OpenVPN connections directly inside their applications. Since that changed in mid-2018, a few providers, including IVPN and PrivateInternetAccess, have added native OpenVPN support to their apps. This makes a secure connection on any Apple device much easier than the old method that required a clunky third-party application and complicated connection profiles. Though we haven’t done performance tests on any updated iOS apps yet, our limited use of the updated IVPN app worked without any problems. Going forward, we wouldn’t consider a VPN provider that doesn’t include native OpenVPN support on iOS.
Final Verdict – ExpressVPN is a powerful tool that can pass through almost any website anywhere in the world. In fact, ExpressVPN is one of the few providers that work in the censorship-stricken country like China. If you want to have that complete Internet freedom, where you can open any content at a click without facing restriction, then ExpressVPN is the best option for you. Add top-notch security and excellent logging policy to the mix, and you have a complete VPN package right in your hands.
Mobile Apps: If you’re going to spend money on a VPN service provider (or even if you use a free one, frankly), you should be able to get a consistent experience across all of your devices. Most prominent providers offer desktop and mobile solutions for individual users, and while corporate and school networks may be a bit behind the curve here, they’re catching up too. Make sure you don’t have to use two different VPNs with two different policies and agreements just because you want to secure your phone along with your laptop.
And they manage to do all of this without sacrificing performance, offering one of the fastest download speeds (83 Mbps out of 100 Mbps) and the best 24/7 customer support in the industry. The only downside? It’s a little on the pricey side, with monthly plans starting between $6.67 and $12.95/mo. But it’s a small price to pay for excellent performance in almost every category.
Ironically, in many cases, the faster your standard internet connection, the more speed you “lose” in percentage. Even if you have a 50 Mbps connection and this interconnection is poor, you probably won’t be able to make the best of the VPN service. For example, if you have a 5 Mbps connection, you’ll lose just 10-20% of bandwidth, but if you have 100 Mbps, connecting to a VPN may cause you to lose more than a half of your speed.
To narrow the hundreds of VPN providers to a manageable list, we first looked at reviews from dedicated sites like VPNMentor and TorrentFreak, research and recommendations from noncommercial sources such as That One Privacy Site and PrivacyTools.io, and user experiences and tips on various subreddits and technology-focused websites like Lifehacker and Ars Technica.
Max Eddy is a Software Analyst, taking a critical eye to Android apps and security services. He's also PCMag's foremost authority on weather stations and digital scrapbooking software. When not polishing his tinfoil hat or plumbing the depths of the Dark Web, he can be found working to discern the 100 Best Android Apps. Prior to PCMag, Max wrote... See Full Bio
This is also a good way to provide support for more than one family member on a single subscription. Generally, there's no good reason for a VPN provider to allow less than two or three connections. If your provider only allows one, find another vendor. We gave extra points in our VPN directory to those vendors who allowed three or more connections.
VPNs also cloak your computer's actual IP address, hiding it behind the IP address of the VPN server you're connected to. IP addresses are distributed based on location, so you can estimate someone's location simply by looking at their IP address. And while IP addresses may change, it's possible to track someone across the internet by watching where the same IP address appears. Using a VPN makes it harder for advertisers (or spies, or hackers) to track you online.