PIA didn’t score super high. Total was really fast when I first tested it, probably because it had few customers and the servers weren’t congested, but since then the service has taken a nose dive both on the performance and the customer service front. We had a never-ending stream of comments on their review about poor billing practices and other major issues, so we can no longer recommend it.
TunnelBear VPN is a free service that constantly impresses people. This VPN is super-secure and even opened up its software to a third-party analysis last year. The outcome? Security researchers found the VPN to be secure and reliable. It also keeps no logs. Unfortunately, The service is restricted to just 500MB per month. Despite this, it is brilliant for locations with severe censorship and where privacy is essential. It is perfect for securely unblocking news.
NordVPN also nudged out ExpressVPN in terms of speed, with a few caveats. Most VPN apps select a location, and then the app automatically selects the best server in that location. NordVPN is not so good at this. The auto-select on a couple occasions put us on servers that were complete duds, which resulted in a test result so bad it qualified as a statistical outlier and had to be thrown out. Thankfully, the app allows you to manually select a specific server and view the load capacity on all servers, where we had much better luck. Servers are optimized for specific streaming channels, torrenting, or security measures.
VyprVPN is one of very few providers to own and control its network infrastructure. Most VPN providers use 3rd-party companies to host their VPN servers, but not Vypr. This is a big draw for privacy concious users because their data is protected from end-to-end and never leaves VyprVPN's site. We strongly recommend avoiding its PPTP-only basic plan, but VyprVPN otherwise offers a great selection of features, such as a SmartDNS service, robust customer support and port selection. VyprVPNs “Chameleon” stealth technology is great for defeating censorship in places such such as China or Vietnam.
RADIUS can respond to authentication requests based on its own user account database, or it can be a front end to another database server, such as a Structured Query Language (SQL) server or a Windows domain controller (DC). The DC can be located on the same computer as the RADIUS server or elsewhere. In addition, a RADIUS server can act as a proxy client to a remote RADIUS server.
Mac users often told that they don’t need antivirus software because Mac is not prone to viruses; get a life man! This is not true at all, even the first well-known virus; Elk Cloner, affected Apple computers, not MS-DOS computers. Currently, the state of Mac malware is evolving, with more and more threats targeting the so-called impervious machines. We have already witnessed Mac threats appearance recently; on malwarebytes.com a mac user from Miami who had his DNS settings changed and were unable to change them back.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
When we looked at just iPhone VPNs last year, our results yielded a very different breakdown. In our tests on iOS, we found that Hide My Ass, Golden Frog Vypr VPN, KeepSolid VPN Unlimited, NordVPN, and PureVPN were the top performers. Hide My Ass and PureVPN dominated in the download speed tests, improving speeds by 10.1 and 6.8 percent, respectively.
Cost: You have three pricing options depending on how often you want to pay. The cheapest IPVanish plan is to buy a full year at once for $77.99, making the monthly rate $6.49/month. If you pay for three months at once for $26.99, the monthly cost comes down to $8.99/month. However, to subscribe on a monthly basis with no commitment, it will cost $10/month.
As part of our research, we also make sure to find out where the company is based and under what legal framework it operates. Some countries don't have data-retention laws, making it easier to keep a promise of "We don't keep any logs." It's also useful to know under what circumstances a VPN company will hand over information to law enforcement and what information it would have to provide if that should happen.
When we ran our recent Hive Five on VPN service providers, we heard from VPN providers begging to be included, angry CEOs who claimed their company was maliciously left out, and others accusing some of the contenders of illegal or unethical behavior. We took at look at the poll and the claims, and while there’s no definitive proof the poll was gamed, we decided to come up with our own top five, based on our own research rather than reader feedback, that are great whether you’re the privacy advocate, the student, or the downloader.
It's not just the bad guys who are watching your traffic. Congress, for example, has granted internet service providers the right to sell anonymized metadata about your activities online. That's unfortunate, for a number of reasons. Fortunately, a VPN makes it much harder for even your ISP to monitor your activity and helps keep your privacy in your hands.