We didn’t find any problems when we tested other aspects of TorGuard’s performance. Each time we checked our location via IP address, it accurately resolved to the location of a TorGuard server. Neither our true IP address nor our location was exposed when we tested for DNS leaks and IPv6 leaks. TorGuard runs its own DNS servers—a requirement for all the VPNs we tested—so the routing that happens when you go to a website isn’t released to your ISP, Google, or anyone else. And since TorGuard doesn’t support IPv6, the app disables it completely, just like IVPN.
The service’s no logs policy means that it does not store user online activity data and promises not to release them unless required by law, ensuring that your information is in safe hands. What sets this service apart from others is its refund policy. Users are able to use it for up to 10 hours or 10GB of bandwith and still get a refund, a far more generous policy than what others have to offer.
Here you should remember that before being sent and received over the Internet, any data needs to first be split into packets. To ensure each data packet stays secure, a VPN service wraps it in an outer packet, which is then encrypted through a process called encapsulation. This exterior packet keeps the data secure during the transfer, and it is the core element of the VPN tunnel. When the data arrives at the VPN server, the outer packet is removed to access the data within, which requires a decryption process.
Thankfully, there's a workaround for this problem. Instead of using the VPN app from the company from which you've purchased a subscription, you can download the standalone OpenVPN app. Open it, and you can enter your subscription information from the VPN company you've decided to work with. The OpenVPN app will then connect to the VPN company's servers using our preferred protocol.
Welcome to the CNET 2018 Directory of VPN providers. In this directory, we're taking a look at a few of the very best commercial VPN service providers on the Internet like CyberGhost, IPVanish, Buffered, Private Internet Access and others. Rather than looking at the wide range of free providers, which often have a lot of limits (and dubious loyalties), we are looking at those vendors who charge a few bucks a month, but put your interests first, rather than those of shadowy advertisers and sponsors. Our VPN rankings are based more than 20 factors including number of server locations, client software, dedicated and dynamic IP, bandwidth caps, security, logging, customer support and price.
If you’re going to use torrents, however, life is easier if you use a VPN—especially if the network you’re on blocks torrenting. There are many VPNs among our top picks that could be used for downloading torrents, but our preferred choice is Private Internet Access. This no-frills VPN has an absolute ton of servers, good speeds, and a nice amount of country locations to remain relatively anonymous. (Read our full review.) The price is right at less than $40 a year, and its privacy policies have been tested in court. Plus, advanced users can adjust their level of encryption for data encryption, data authentication, and handshake.
Servers – IVPN offers 51 servers located in 23 countries. IVPN offers a multi-hop feature for in all of these servers, which basically scatters the traffic of users by moving it through different servers before finally reaching its true destination. This serves to enhance the security and helps protect the identity of the user. It is this feature that sets the VPN’s network apart from its competitors, something I found really good during IVPN review.
Inside the Preferences pane, you can also tick boxes to automatically launch or connect the app when you boot your device. Anyone using the Windows or macOS app should tick the box to autoconnect “when joining insecure WiFi networks.” You can also tag individual Wi-Fi networks as trusted or untrusted, to make sure you’re always protected even if you forget to connect the app manually. These network rules—not offered on most apps, including IVPN’s mobile apps or any of TorGuard’s apps—will make sure you don’t forget your VPN when you need it the most.
Due to licensing restrictions, iOS developers previously couldn’t implement OpenVPN connections directly inside their applications. Since that changed in mid-2018, a few providers, including IVPN and PrivateInternetAccess, have added native OpenVPN support to their apps. This makes a secure connection on any Apple device much easier than the old method that required a clunky third-party application and complicated connection profiles. Though we haven’t done performance tests on any updated iOS apps yet, our limited use of the updated IVPN app worked without any problems. Going forward, we wouldn’t consider a VPN provider that doesn’t include native OpenVPN support on iOS.
We used to advise people to do banking and other important business over their cellular connection when using a mobile device, since it is generally safer than connecting with a public Wi-Fi network. But even that isn't always a safe bet. Researchers have demonstrated how a portable cell tower, such as a femtocell, can be used for malicious ends. The attack hinges on jamming the LTE and 3G bands, which are secured with strong encryption, and forcing devices to connect with a phony tower over the less-secure 2G band. Because the attacker controls the fake tower, he can carry out a man-in-the-middle attack and see all the data passing over the cellular connection. Admittedly, this is an exotic attack, but it's far from impossible.
TorGuard offers applications for every major platform, including Windows, macOS, and Android. And unlike our top pick, it also supports OpenVPN on ChromeOS. (Though TorGuard does offer an iOS app, it doesn’t natively support the OpenVPN protocol that allows for the easiest and most reliable secure connections.) Using these apps, you can manually select a server, click Connect, and not worry about the rest. But otherwise, the applications aren’t as refined or easy to use as IVPN’s. New users are likely to find themselves out of their depth when modifying anything but the most basic functions, such as auto-connecting at launch or minimizing the app.
NordVPN is one of those service providers that not only focus on security but super-fast VPN experience also. Within a short span of time, it has managed to come in the limelight and have been praised by many experts and got featured on highly-reputable websites like PCMag, Forbes, and The Huffington Post. With over 550 servers plotted in 49 counties, NordVPN easily made its way to our fastest VPN service list. Their servers are capable of bypassing intense geo-restriction with high-speed VPN experience. We had the chance to get help from their support team, and they set a new benchmark of proactive customer services experience. And yes, 30-day money back guarantee is another thing that is much of a consideration when you are in search for a fast VPN service, and they have it! Read more on NordVPN review and learn how they delivery top speed.
IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and is responsible for your privacy. The company lists its core team on its website, and its small team has an online presence on a variety of platforms. In contrast, only one employee at ExpressVPN has a public face: VP of marketing Harold Li gave us detailed answers to questions about policies and internal security, but couldn’t tell us much about who else worked there. (We discuss ExpressVPN in more detail in the Competition section—that company was almost our top pick but for this issue.)
Beyond those two factors, it’s difficult to make blanket statements about what makes a trustworthy VPN. At the bare minimum, a good VPN provider should not collect and keep any logs of its customers’ browsing history. If it does, that puts your privacy at risk should someone access (or even release) those logs without authorization. But deciding when to a trust a logging policy isn’t easy. As the EFF points out, “Some VPNs with exemplary privacy policies could be run by devious people.” You don’t need to have done anything illegal to prefer that law enforcement and criminals alike not have access to a browsing history that may include your bank, medical websites, or that one thing you looked at around 2 a.m. that one time.