Every user is going to have slightly different VPN needs, and the best way to pick the ideal VPN service is to take careful stock of what your needs are before you go shopping. You may even find you don’t need to go shopping because home-grown or router-based solutions you already have are a perfect fit. Let’s run through a series of questions you should ask yourself and highlight how different VPN features meet the needs highlighted by those questions.
CyberGhost has been around since 2011 and has come out strongly as a supporter of "civil rights, a free society, and an uncensored Internet culture." We really liked how the company specifically showcases, on their Web site, how folks normally prevented from accessing such important services as Facebook and YouTube can bring those services into their lives via a VPN.

The main reason to use a VPN is security - in theory, the data that travels across your VPN should be impossible for anybody else to intercept, so it can protect your online banking or confidential business communications - but there are other benefits too. VPNs can make it much harder for advertising to track you online, and they can overcome geography-specific blocks that prevent you from accessing some country-specific services such as online video.
You want to skip PPTP if at all possible. It’s a very dated protocol that uses weak encryption and due to security issues should be considered compromised. It might be good enough to secure your non-essential web browsing at a coffee shop (e.g. to keep the shopkeeper’s son from sniffing your passwords), but it’s not up to snuff for serious security. Although L2TP/IPsec is a significant improvements over PPTP, it lacks the speed and the open security audits found with OpenVPN.
To verify that each service effectively hid our true IP address, we looked at a geolocation tool, DNS leaks, and IPv6 leaks. When connected to each service's UK servers, we noted if we could watch videos on BBC iPlayer, and using US servers we noted if we could stream Netflix. We also visited the sites of Target, Yelp, Cloudflare, and Akamai to check if our VPN IP addresses prevented us from accessing common sites that sometimes blacklist suspicious IP addresses.
Finally, you may want a VPN to spoof your location to download content you shouldn’t have access to, but this too has limits. A VPN used to be the go-to solution to watch U.S. Netflix overseas. That changed in 2016 when Netflix opened up to almost every country on Earth. Since then, the company has invested a lot in detecting and blocking VPN users. Even people using a VPN inside their own country will be blocked by Netflix if detected.
TorGuard was consistently one of the fastest services we tested. When we averaged three tests performed at different times of the week with Internet Health Test, TorGuard was the fastest service when connecting in the UK and Asia, the second fastest in the US, and the third fastest in Central Europe. OVPN was the next most consistent, but that company’s small network doesn’t have any servers in Asia, and it ranked fifth in the UK. Our top pick, IVPN, was the third most consistently fast after TorGuard and OVPN. However, we tested with each app’s default settings—since we expect most people won’t change them—and TorGuard’s default 128-bit encryption gives it an advantage in speed tests over VPNs that default to 256-bit encryption, as most services do. Still, we think 128-bit encryption is fine for most people who prioritize speed, and TorGuard’s consistency makes it a good value as our budget pick.
The first runs in the VPN client app on your computer, so if the VPN connection fails while the VPN client app is running, that VPN client app can turn off the computer or mobile device's internet connection. However, if your VPN connection has failed because the VPN client app itself crashed, then the kill switch may not work, and your IP and data may leak onto the internet.
VPNs help enable users working at home, on the road, or at a branch office to connect in a secure fashion to a remote corporate server using the Internet. From the users perspective, the VPN is a point-to-point connection between the user's computer and a corporate server. The nature of the intermediate network, the Internet, is irrelevant to the user because it appears as if the data is being sent over a dedicated private link.
PrivateVPN is a zero-logs Swedish provider. It features a firewall-based system Kill Switch and application-level kill switch, which is great. Full IPv4 and IPv6 DNS leak protection is also built-in to its client. We have been particularly impressed by PrivateVPN’s high level of customer service, which even features remote installation for technophobes! A cracking 6 simultaneous devices, port forwarding, HTTPS and SOCKS5 proxies all make PrivateVPN a very enticing option for those that want to get the most out of their VPN.

Some VPNs offer great service or pricing but little to no insight into who exactly is handling them. We considered feedback from security experts, including the information security team at The New York Times (parent company of Wirecutter), about whether you could trust even the most appealing VPN if the company wasn’t willing to disclose who stood behind it. After careful consideration, we decided we’d rather give up other positives—like faster speeds or extra convenience features—if it meant knowing who led or owned the company providing our connections. Given the explosion of companies offering VPN services and the trivial nature of setting one up as a scam, having a public-facing leadership team—especially one with a long history of actively fighting for online privacy and security—is the most concrete way a company can build trust.
Even the most expensive VPN plans are very affordable but you will likely have a budget in mind. 12-month plans typically offer the best value and you can reduce the risk of buyer’s remorse by choosing a VPN with a long refund period, preferably 30 days and with no questions asked. These guarantees are much more common than traditional free trials but are essentially the same thing.
The service has around a hundred servers around the world, in all continents. Server switching is facilitated on the line from just about anywhere. This feature is ideal for use by those who need to reach different locations or those who are in obscure places. Connection speed is relatively fast, with the service offering unlimited bandwidth. Albeit significant lag can be experienced during connection, such is resolved in just a few minutes.
ProtonVPN offers both free and premium versions. It is remarkably fast for a free VPN and provides excellent security to boot. You can connect to your favorite servers in a matter of a few seconds. It rarely disconnects once the connection has been established and provides good stability. Although not as fast as the leading brands, it still beats dozens of other providers out there. You can read more about the provider in ProtonVPN review.

We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you'll need to wait for a response. This means that self-help support sites are even more important, because waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
In the most recent round of testing, we've also looked at how many virtual servers a given VPN company uses. A virtual server is just what it sounds like—a software-defined server running on server hardware that might have several virtual servers onboard. The thing about virtual servers is that they can be configured to appear as if they are in one country when they are actually being hosted somewhere else. That's an issue if you're especially concerned about where you web traffic is traveling. It's a bit worrisome to choose one location and discover you're actually connected somewhere else entirely.
If you need a more affordable VPN than our top pick and don’t have an Apple device—or if you need ChromeOS support—we recommend TorGuard. Its apps aren’t as simple or user-friendly, but TorGuard is a good option for more tech-savvy people or those willing to spend a little more time fiddling with an app. TorGuard’s CEO has built trust by talking with media outlets (including us) and detailing the company’s commitment to a service built around a lack of activity logs. Though the apps aren’t as easy to use as our top pick, the connections were the fastest of any we tested and the company has more than twice as many server locations.
But for a company that bills itself as "the world's fastest VPN," Hide.me was kind of mediocre, with our download speeds dropping to a third of the non-VPN baseline. Free users are limited to 2GB of monthly data and can connect to servers in only three countries; either of those limitations would be more acceptable if the network speeds were faster.
Servers – IPVanish has a moderately-sized server network of 1,000 servers. Geographically, it covers 60 regions around the world. Although this is relatively small than the VPNs provided above, this is still better than many other VPN providers. IPVanish provides a lot of control to the user when it comes to selecting a server. You can filter VPNs by country, city, and latency. The best thing about it is that IPVanish is remarkably fast in establishing a connection with any server location of your choice.
Welcome to the CNET 2018 Directory of VPN providers. In this directory, we're taking a look at a few of the very best commercial VPN service providers on the Internet like CyberGhost, IPVanish, Buffered, Private Internet Access and others. Rather than looking at the wide range of free providers, which often have a lot of limits (and dubious loyalties), we are looking at those vendors who charge a few bucks a month, but put your interests first, rather than those of shadowy advertisers and sponsors. Our VPN rankings are based more than 20 factors including number of server locations, client software, dedicated and dynamic IP, bandwidth caps, security, logging, customer support and price. 
As we previously noted, we don't recommend relying on our picks to get around geographic restrictions on copyrighted content. The practice is likely illegal, and it violates the terms of service of your ISP, VPN, and content provider. On top of that, it often doesn't work—we couldn't access Netflix over any of the services we tried, and of the four streams we loaded on BBC iPlayer, only two worked a few days later.
A Mobile VPN is a worthwhile tool to have since it increases privacy, user satisfaction and productivity, while also reducing unforeseen support issues caused by wireless connectivity problems. The increasing usage of mobile devices and wireless connectivity make it more important to ensure that your data is being transferred through a secure network. It will allow you to access the internet, while staying safe behind a firewall that protects your privileged information.
When it comes to servers, more is always better. More servers mean that you're less likely to be shunted into a VPN server that is already filled to the brim with other users. NordVPN, Private Internet Access, and TorGuard currently lead the pack with well over 3,000 servers each—NordVPN is at the forefront with 4,875 servers. But the competition is beginning to heat up. Last year, only a handful of companies offered more than 500 servers, now it's becoming unusual to find a company offering fewer than 1,000 servers.
Hi Alison. You’re right, it certainly sounds like the VPN. And indeed over the last week some of TunnelBear’s IPs have been blocked by the BBC. A handful of IPs do still work though and some people are having success after several connection attempts. If for some reason you’re not, there’s unfortunately not much you can do other than waiting until TunnelBear swaps their IPs, or temporarily getting a monthly subscription with another provider. NordVPN has been working great.

TRY THE FASTEST VPN RISK FREE:  ExpressVPN is currently running an offer of 3 free extra months with their 12 month plan here, this works out as a 49% discount on the monthly price. This deal includes a risk free 30 day money back guarantee, so in the unlikely event you are unhappy with the speed, or want to cancel for any other reason you can get a full refund.
We also dove deeper into the desktop apps of the top-performing services. Great apps have automatic location selection, easy-to-use designs, and detailed but uncluttered settings panels. We set up each service’s Android app on a Samsung Galaxy S8 running Android 7.0 Nougat. We took into account how easy each one was to set up and connect, along with what options were available in the settings pane.
IVPN exceeded our requirements for being trustworthy and transparent. It also offers good performance without sacrificing security, and it's easy to set up and use on nearly any device running Windows, macOS, Android, or iOS. Other VPNs we tested had faster connections at particular server locations or lower prices, but they came up short on essential factors such as transparency about who exactly runs them. If you're ready for a VPN, we think IVPN is worth the price, even considering competitors with cheaper options. If you're not ready to commit, you can try it out with a seven-day money-back guarantee. It's easy and obvious to turn off automatic billing, too.
Setting up a Virtual Private Network is a straightforward process. It's often as simple as entering a username and sever address. The dominant smartphones can configure Virtual Private Networks using PPTP and L2TP/IPsec protocols. All major operating systems can configure PPTP VPN connections. OpenVPN and L2TP/IPsec protocols require a small open source application (OpenVPN) and certificate download respectively.
It is a common misconception that VPN connections require a dial-up connection. They require only IP connectivity between the VPN client and VPN server. Some clients (such as home computers) use dial-up connections to the Internet to establish IP transport. This is a preliminary step in preparation for creating a tunnel and is not part of the tunnel protocol itself.
The Overplay Smart DNS service, on the other hand, routes internet connection using a different DNS to give the illusion that one is located in a different country, without significant speed reduction. This is very useful to those who want to access sites that are blocked in their own countries. The service supports PCs, Apple TV, iPhone, iPad, Wii, PS3, XBOX360, among other devices.
If VPN connections get blocked by your network because of strict network management or government censorship, TorGuard offers a “stealth” connection to avoid deep packet inspection. Specifically, TorGuard uses Stunnel (a clever portmanteau of SSL and tunnel) to add an extra layer of encryption and make your traffic look like normal, secure Web traffic. If you’re having connection issues, you can enable Stunnel with a checkbox on the main application window, but only if you select TCP from the protocol list. (Otherwise, the box is unclickable, with no explanation as to why.)
ExpressVPN is incredibly fast and super secure, and it can unblock just about any site or service on the internet - including Netflix, Hulu, BBC, and more - with impressive streaming capabilities. It offers servers in over 90 countries, and the 24/7 live chat support is one of the friendliest and most professional. ExpressVPN gives a strong fight to NordVPN, while other VPNs lag behind.
A Mobile VPN is a worthwhile tool to have since it increases privacy, user satisfaction and productivity, while also reducing unforeseen support issues caused by wireless connectivity problems. The increasing usage of mobile devices and wireless connectivity make it more important to ensure that your data is being transferred through a secure network. It will allow you to access the internet, while staying safe behind a firewall that protects your privileged information.
While a VPN can aid privacy and anonymity, I wouldn’t recommend fomenting the next great political revolution by relying solely on a VPN. Some security experts argue that a commercial VPN is better than a free proxy such as the TOR network for political activity, but a VPN is only part of the solution. To become an internet phantom (or as close as you can realistically get to one), it takes a lot more than a $7 monthly subscription to a VPN.
StrongVPN is a great choice, as it meets the needs of both power users and casual users alike. Prices start at $10 a month and drop quickly, when you purchase a year of service at a time, to $5.83 a month. The ease of setup is fantastic–if you’re new to VPNs and/or don’t have extra time to fuss with manual settings, you can just download their setup app for Windows, OS X, iOS, and Android to automate the setup process. If you want a more granular control or need to manually configure devices like your router, you can follow one of their many guides for different operating systems and hardware to do it manually.
StrongVPN is a great choice, as it meets the needs of both power users and casual users alike. Prices start at $10 a month and drop quickly, when you purchase a year of service at a time, to $5.83 a month. The ease of setup is fantastic–if you’re new to VPNs and/or don’t have extra time to fuss with manual settings, you can just download their setup app for Windows, OS X, iOS, and Android to automate the setup process. If you want a more granular control or need to manually configure devices like your router, you can follow one of their many guides for different operating systems and hardware to do it manually.
When it comes to servers, more is always better. More servers mean that you're less likely to be shunted into a VPN server that is already filled to the brim with other users. NordVPN, Private Internet Access, and TorGuard currently lead the pack with well over 3,000 servers each—NordVPN is at the forefront with 4,875 servers. But the competition is beginning to heat up. Last year, only a handful of companies offered more than 500 servers, now it's becoming unusual to find a company offering fewer than 1,000 servers.
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