We’re more than happy to help cut through all the jargon and ad copy to help get the bottom of things and, to that end, we’ve selected three VPN service providers that we have direct personal experience with and that meet our VPN selection criteria. In addition to meeting our outlined criteria (and exceeding our expectations for quality of service and ease of use) all of our recommendations here have been in service for years and have remained highly rated and recommended throughout that time.
Password Authentication Protocol (PAP) is a clear-text authentication scheme. The NAS requests the user name and password, and PAP returns them in clear text (unencrypted). Obviously, this authentication scheme is not secure because a malicious user could capture the user's name and password and use it to get subsequent access to the NAS and all of the resources provided by the NAS. PAP provides no protection against replay attacks or remote client impersonation once the user's password is compromised.
Subscribing to CyberGhost is a superb way to introduce yourself to the world of VPNs at a very low price point. There is no bandwidth limit, encryption is great and setting up the service is easy. CyberGhost’s user-friendly apps makes connecting to the VPN simple and straightforward. CyberGhost is based both in Romania and in Germany, the latter being responsible for most of the software development. With both teams united by a common credo for internet anonymity, CyberGhost is a major supporter and promoter of civil rights, a free society and an uncensored internet culture. Our kind of folks!
For local VPN issues, you have a couple of options. First, consider installing VPN software on your router and not using a VPN on your local machines. Alternatively, many VPN services offer browser plug-ins that only encrypt your browser traffic. That's not ideal from a security perspective, but it's useful when all you need to secure is your browser information.
My rule of thumb is to use a domestic VPN and connect to servers as close to my location as possible. That said, I have had good nights and bad nights getting online. In my recent trip, I found most hotels' networks to become unusable after about 9pm. My theory is that many of the guests were watching Netflix at that time, completely clogging the hotels' pipes.
Most people leave their privacy and security vulnerable in ways that are easier to fix with methods other than signing up for a VPN—methods that are potentially more effective. If you have a drafty house with paper-thin walls and halogen light bulbs, you'd get far more value out of every dollar by sealing cracks, insulating, and switching to LEDs than you would by putting solar panels on your roof. Similarly, before you rush to sign up for a VPN subscription, you should consider these other ways to up your privacy game.
NordVPN, for example, has well over 4,800 servers across the globe. If you live in the US, you're likely to find a nicely uncrowded server close by. The ubiquity of its servers also means you're likely to find a server nearby no matter where you travel. Private Internet Access and TorGuard are notable for being the only VPNs we've yet reviewed that have more than 3,000 servers.
If HTTP browsing is a postcard that anyone can read as it travels along, HTTPS (HTTP Secure) is a sealed letter that gives up only where it’s going. For example, before Wirecutter implemented HTTPS, your traffic could reveal the exact page you visited (such as http://thewirecutter.com/reviews/best-portable-vaporizer/) and its content to the owner of the Wi-Fi network, your network administrator, or your ISP. But if you visit that same page today—our website now uses HTTPS—those parties would see only the domain (https://thewirecutter.com). The downside is that HTTPS has to be implemented by the website operator. Sites that deal with banking or shopping have been using these types of secure connections for a long time to protect financial data, and in the past few years, many major news and information sites, including Wirecutter and the site of our parent company, The New York Times, have implemented it as well.
In conjunction with information security experts at The New York Times (parent company of Wirecutter), we reached out to our finalists with questions about their internal security practices. We asked how they handled internal security access, how they communicated securely with customers, in what ways they collected reports on security bugs, and of course whether their statements on logging policies matched their marketing and privacy policies. We also considered which companies had public-facing leadership or ownership, and which ones openly supported projects and organizations that promoted Internet security and privacy. (For a full breakdown of trust and VPNs, check out the section above.)
Another reason you might choose to use a VPN is if you have something to hide. This isn't just about folks doing things they shouldn't do. Sometimes people really need to hide information. Take, for example, the person who is worried he or she might be discriminated against by an employer because of a sexual preference or medical condition. Another example is a person who needs to go online but is concerned about revealing location information to a person in their life who might be a threat.
Some VPNs offer great service or pricing but little to no insight into who exactly is handling them. We considered feedback from security experts, including the information security team at The New York Times (parent company of Wirecutter), about whether you could trust even the most appealing VPN if the company wasn’t willing to disclose who stood behind it. After careful consideration, we decided we’d rather give up other positives—like faster speeds or extra convenience features—if it meant knowing who led or owned the company providing our connections. Given the explosion of companies offering VPN services and the trivial nature of setting one up as a scam, having a public-facing leadership team—especially one with a long history of actively fighting for online privacy and security—is the most concrete way a company can build trust.
Though TorGuard’s support site offers in-depth information, finding specific info is harder, and the site is not as easy to follow as those for our top pick or ExpressVPN. TorGuard provides helpful video tutorials, but they’re two years old now and don’t show the latest versions of the company’s apps. As with most of the VPNs we contacted, TorGuard support staff responded to our help ticket quickly—the response to our query came less than half an hour after we submitted it on a weekday afternoon. Still, if you’re worried about getting lost in VPN settings or don’t like hunting for your own answers, IVPN is a better fit.
Providers can also log less-specific data about when or how often you connect to your VPN service. In some cases, these logs are a routine part of server or account management, and can be responsibly separated and scrubbed. In other cases, VPN providers take note of every connection and use that information to actively police individual customers. Though it’s reasonable for companies to protect their networks from abuse, it becomes a dealbreaker when companies keep extensive connection data for a longer period of time. Some VPN companies we spoke with explained how a log might note your current connection for authentication purposes, but that log is deleted as soon as you disconnect. This kind of “live log” isn’t a concern, and even those culled every few hours—or as long as the end of each day—shouldn’t be confused with logs of your traffic and online destinations.
Yes and no. Why would we say that? Well, there are very few VPNs out there that ticks all the boxes of a VPN users’ requirements. Some users want a Fast VPN for streaming, some want a VPN that’s best suited for high encryption and some just want a VPN that doesn’t keep logs. But as far as all the above requirements are concerned, ExpressVPN is a clear winner and have been praised by every VPN user who ever had an experience of using it. It is one of the Fastest VPNs out there and totally recommended.
VPNs are necessary for improving individual privacy, but there are also people for whom a VPN is essential for personal and professional safety. Some journalists and political activists rely on VPN services to circumvent government censorship and safely communicate with the outside world. Check the local laws before using a VPN in China, Russia, Turkey, or any country with with repressive internet policies.