That said, there are many other ways to track movements across the web. There may be, for example, a tracker inside an ad on website A and another tracker from the same company on website B. By correlating data from both of those trackers, it's possible to assemble a picture of an individual's browsing history. Installing a tracker blocker such as TrackOFF or Privacy Badger from the EFF is a good idea. Fortunately, many VPNs also say they block ads and trackers on the network level.
Whereas most providers say they log nothing, that’s not always the case. Some record very little data like the day you subscribed, the amount of data you’ve consumed, and delete those logs when you end the session. Other providers log your IP address, the servers you used, and store those logs. If they’re based in the US, UK or any other country with data retention laws, they can be compelled to hand over that data to law enforcement.
TorGuard offers applications for every major platform, including Windows, macOS, and Android. And unlike our top pick, it also supports OpenVPN on ChromeOS. (Though TorGuard does offer an iOS app, it doesn’t natively support the OpenVPN protocol that allows for the easiest and most reliable secure connections.) Using these apps, you can manually select a server, click Connect, and not worry about the rest. But otherwise, the applications aren’t as refined or easy to use as IVPN’s. New users are likely to find themselves out of their depth when modifying anything but the most basic functions, such as auto-connecting at launch or minimizing the app.
Our results were similar in other parts of the world, with IVPN ranking near the top regardless of the test, day, or time. The exception was in Asia, where its Hong Kong servers didn’t perform well. At the time of our initial tests in spring of 2018, IVPN didn’t offer any other servers in Asia aside from Hong Kong. Since then, the company has added locations in Singapore and Tokyo, but we haven’t run a new series of standardized tests with either location.
It can be made to work at a push in China but there’s better options available. Customer support is improving. IPVanish isn’t cheap but it only requires a 2-year commitment to slash the monthly price by 69% to a reasonable $3.74. If P2P is your priority then IPVanish really is a superb VPN for both privacy and performance that will also cover many other needs.
IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and is responsible for your privacy. The company lists its core team on its website, and its small team has an online presence on a variety of platforms. In contrast, only one employee at ExpressVPN has a public face: VP of marketing Harold Li gave us detailed answers to questions about policies and internal security, but couldn’t tell us much about who else worked there. (We discuss ExpressVPN in more detail in the Competition section—that company was almost our top pick but for this issue.)
Some VPNs will also let you define the specific context in which the VPN functions. TunnelBear VPN, in particular, lets you mark a network as trusted and will only activate when you're not connected to one of these trusted networks. This will protect you from bad guys, but it will leave you open to tracking and surveillance by governments and your ISP when you're on trusted networks.
CyberGhost’s popular free tier might not be amazing at speeds, but the paid Pro tier is phenomenal. It proved to be quick and consistent in our speed tests, scroll down. Want more? You can boost your speed with its “extra speed” feature; toggled before you connect. Use and setup are novice-friendly, and live chat is also available if you need a hand.
TunnelBear is the undisputed best free VPN service available today. It's a serious VPN that's serious about customer satisfaction, privacy and security. So the upside is that you're getting a VPN that works, and can be trusted not to hold loads of data on you and sell you out at the earliest opportunity! The downside is that the free tier of TunnelBear only gets you 500MB bandwidth each month. That means for many people having it always-on will leave you caught short well before the end of the month, and absolutely rules out using it to stream endless episodes of Rick and Morty on Netflix. The free VPN tear at TunnelBear is certainly designed as a gateway to the paid tier which offers unlimited data but will cost you real money. If you're going to pay for a VPN we'd suggest getting a premium one like Express, but if you're only interested in a free option then TunnelBear is the one for you unless you need loads of bandwidth.
Logging Policy – This is a tricky subject. The record of PureVPN is not quite clear of controversy, as the company was involved in a case of handing over a particular user’s information to the FBI. However, the particular incident in question was an ethical conundrum, where human rights of a bullied individual were at stake. I can’t really condemn PureVPN for playing its part in helping agencies catch a suspect of reprehensible cybercrimes. In fact, PureVPN has responded admirably to the whole incident with a change in its policies to prevent similar ethical dilemmas in the future. The company probably doesn’t enjoy playing Aristotle and resolving convoluted ethical problems for its own sake as well as for its users’.
Tip for Chrome, Firefox, and Opera users: A feature called WebRTC can, in some Web browsers, inadvertently cause your true IP address to leak out even when you’re connected via a great VPN. WebRTC assists with peer-to-peer connections, such as for video chatting, but could be exploited in some cases. You can manually disable this function in Firefox, or use an extension to block most instances of it in Chrome or Opera. For more details and instructions, check out Restore Privacy.
To verify that each service effectively hid our true IP address, we looked at a geolocation tool, DNS leaks, and IPv6 leaks. When connected to each service's UK servers, we noted if we could watch videos on BBC iPlayer, and using US servers we noted if we could stream Netflix. We also visited the sites of Target, Yelp, Cloudflare, and Akamai to check if our VPN IP addresses prevented us from accessing common sites that sometimes blacklist suspicious IP addresses.