We asked TorGuard detailed questions about the company’s internal policies and standards, just as we did with five other top-performing services. TorGuard CEO Benjamin Van Pelt answered all our questions, as he has done for other outlets multiple times since the company launched in 2012. Though TorGuard’s answers weren’t as in-depth as some other companies’ responses, Van Pelt is a public figure who has been willing to talk about TorGuard’s operations at length. In 2013, ArsTechnica got a close look at TorGuard’s engineering and network management skills as the company rebuffed repeated attacks on its servers. Even though the company’s marketing is wrought with overreaching claims about being “anonymous”—an inaccurate boast that makes some experts cringe—the technical and operational standards of the company are focused on protecting customer privacy. In one interview with Freedom Hacker, Van Pelt notes that if there were problems on a server, such as someone using it for spamming, the company couldn’t restrict a single user. “Rules would be implemented in that specific server which would limit actions for everyone connected, not just one user. Since we have an obligation to provide fast, abuse free services, our team handles abuse reports per server – not per single user.”
IVPN also performed well in our speed tests. Though it wasn't always the fastest in the 54 measurements we took on each service, it ranked near the top on many servers at different times of the week—especially compared with the most trustworthy services. Private Internet Access, one of the most visible, privacy-focused VPNs, had slower speeds when connecting to most servers and less reliable connections than IVPN. For US servers (which we expected to be the fastest locations because we tested from California), IVPN ranked behind only OVPN and TorGuard. We liked OVPN—especially its speed results—but we thought that company's small team and small selection of servers and locations were too limiting for some people.
Hi Alison. You’re right, it certainly sounds like the VPN. And indeed over the last week some of TunnelBear’s IPs have been blocked by the BBC. A handful of IPs do still work though and some people are having success after several connection attempts. If for some reason you’re not, there’s unfortunately not much you can do other than waiting until TunnelBear swaps their IPs, or temporarily getting a monthly subscription with another provider. NordVPN has been working great.
Our runner-up is Hotspot Shield, which offers 500MB free per day, amounting to roughly 15GB per month. Like Windscribe, it didn't slow down our connections much. But Hotspot Shield admits that it partners with advertising networks and collects some user data. It also shows ads in the Android app, although the company says it no longer injects ads into websites displayed in a desktop web browser.
One of today’s leading VPN providers and another worthy mention on our list of top 20 VPN services, PureVPN is known for its service quality and customer support. The service has 450 servers in 101 countries, allowing users to surf the Internet and use any online solution without having to reveal their IP address. This is very useful to those who want to bypass Internet censorship.
One popular technology to accomplish these goals is a VPN (virtual private network). A VPN is a private network that uses a public network (usually the Internet) to connect remote sites or users together. The VPN uses "virtual" connections routed through the Internet from the business's private network to the remote site or employee. By using a VPN, businesses ensure security -- anyone intercepting the encrypted data can't read it.
PPTP assumes the availability of an IP network between a PPTP client (a VPN client using the PPTP tunneling protocol) and a PPTP server (a VPN server using the PPTP tunneling protocol). The PPTP client might already be attached to an IP network that can reach the PPTP server, or the PPTP client might have to use a dial-up connection to a NAS to establish IP connectivity as in the case of dial-up Internet users.
Speedify the third and final free VPN service that we recommend thinking about signing up to. It's a little different than the two options above in that it's designed from the ground up to absolutely maximise your connection speed. So if you're on a laptop with ethernet and wifi connections, it'll utilize both to pull bits out of the internet to the max. If you're on a phone it can use your 4G and WiFi connections at the same time to do the same time - to maximise throughput of data, improving download speeds and render times. In our tests this all proved to be more than just hot air - it really did work to speed up our download and browsing speeds. At the same time it's doing all the things you'd want from a VPN, ecrypting and obscuring, so you're private, safe and anonymous. The catch here is that you only get 1GB of free data. You get 4GB in the first month but that drops down to 1GB after that which just isn't enough if you're planning to use it a lot.
OVPN was regularly the fastest VPN in our tests regardless of the time of week or location. We also liked the app’s clean design and its simple and well-labeled settings pane. But OVPN is a small startup with a limited server network: At this writing, the company has servers in just seven countries, none in Asia. That makes it less versatile for finding less congested routes or geoshifting. OVPN also hasn’t released an Android app yet, so even non-iOS device owners will have to resort to the clunky, third-party OpenVPN Connect app on their phones. When we reached out for details about the company’s operational security, founder and CEO David Wibergh was open to questions and gave us answers that led us to believe that the company acted in the best interest of its customers’ privacy and security. He noted that after an uptick in data requests from local authorities in Sweden—all of which OVPN responded to by explaining that it lacked any pertinent data—the company published a blog post to detail just how little information it keeps.
Even if a company is at fault for deceptive marketing practices, it still has to comply with legal requests for whatever information it does have. Jerome told us, “In the U.S., however, there is a big difference between a request for data regularly stored for business purposes and a demand that a company retain information. VPN providers are not required to keep records just in case law enforcement might need them some day.” That means many companies could provide a list of their customers, but if they practice what they preach when it comes to no-logging policies, innocent customers looking for privacy shouldn’t get swept up in these requests.
When we say that in theory VPNs can’t be intercepted, that’s because VPNs are like any other form of security: if you use them on a device that’s already been compromised by malware such as keyloggers or other security threats then they can’t do their job properly. If you’re on Windows, then good quality, up to date anti-virus software isn’t a luxury. It’s absolutely essential.
To be fair, not all pay VPN services are legitimate, either. It's important to be careful who you choose. Over on ZDNet's sister site, CNET, I've put together an always up-to-date directory of quality VPN providers. To be fair, some are better than others (and that's reflected in their ratings). But all are legitimate companies that provide quality service.
Are you so used to your data traveling over Wi-Fi that you've stopped worrying about the security of that data—and about who else might be spying on it, or even stealing it for nefarious purposes? If so, you are—sadly—in the majority, and you ought to consider using a viritual private network, or VPN. In fact, when PCMag conducted a survey on VPN usage, we found that a dismal 71 percent of the 1,000 respondents had never used a VPN. Even among those who support net neutrality—who you might think would tend to be well informed on technology and privacy issues—only 45 percent had used a VPN.