Jurisdiction – From the point of view of privacy, nothing is more important than the jurisdiction in which a VPN provider operates. VPN providers based in countries like the UK, the US, Canada, New Zealand, and Australia have to follow data retention laws and cooperate with agencies for surveillance purposes. However, if a VPN provider truly follows a zero-logging policy, then users can consider their privacy secure even if the VPN is based in one of the countries as above. Nonetheless, given the choice, you should avoid VPNs that fall in the jurisdiction of agencies notorious for their surveillance programs.
Layer Two Tunneling Protocol (L2TP) is a combination of PPTP and Layer 2 Forwarding (L2F), a technology developed by Cisco Systems, Inc. Rather than having two incompatible tunneling protocols competing in the marketplace and causing customer confusion, the Internet Engineering Task Force (IETF) mandated that the two technologies be combined into a single tunneling protocol that represents the best features of PPTP and L2F. L2TP is described in RFC 2661 in the IETF RFC Database.
Hi Alison. You’re right, it certainly sounds like the VPN. And indeed over the last week some of TunnelBear’s IPs have been blocked by the BBC. A handful of IPs do still work though and some people are having success after several connection attempts. If for some reason you’re not, there’s unfortunately not much you can do other than waiting until TunnelBear swaps their IPs, or temporarily getting a monthly subscription with another provider. NordVPN has been working great.
VyprVPN is a powerful contender if you’re after performance and security. It boasts great speeds due to a staggering network of 700+ serves and more than 200K IP addresses. They own and manage their servers, which translates into reliable uptime, lag-free performance, top-notch support and great speeds. Add in unlimited bandwidth and P2P support, successful handling of Netflix and Steam geo blocks, and you can check all your VPN must-have features right off the bat.
VyprVPN is one of the few providers that owns all of its own server infrastructure rather than just renting out space on someone else’s hardware. That means fast, consistent speeds that aren’t as affected by unrelated network traffic, with servers all over the world. We wouldn’t recommend torrenting on VyprVPN as it’s against the company’s policy, but it’s more than enough for streaming and gaming.
ExpressVPN   has 148 locations in 94 different countries which means you can dial your IP address into 148 locations around the world. ExpressVPN delivers great performance - and it’s put the effort into its software too, with dedicated apps for Windows, Mac, Linux, iOS, Android and BlackBerry as well as some Smart TVs, Amazon Fire TV Sticks, Apple TV, PS4 and Xbox and even your router. Not only that but there are solid online tutorials too, so even if VPNs are dark magic to you they’ll have you up and running in no time. P2P is fully supported and it's super speedy so you can torrent using the maximum bandwidth of your broadband connection and there’s a kill switch that keeps your IP address hidden if anything goes wrong with the VPN or with your internet connection. ExpressVPN is reasonably priced, delivers a good service and has support for three simultaneous connections. There’s no free trial available but there is a no-fuss 30-day money back guarantee if the service doesn’t meet your requirements so that's a good way to test it out if you're unsure. We have used the 24/7 customer service a number of times and can vouch for its effectiveness - we had a couple of issues with using the service on a PC and were able to sort it within a few minutes using the instant online chat support.
Subscription VPN Providers usually take your privacy a bit more seriously, since you’re paying for the service. It’s unusual for them to show ads, although whether they do logging or store data about your usage varies from company to company. They usually offer free trials so you can give the service a shot first, but remember: just because you’re paying for a service doesn’t mean you shouldn’t do your homework.
This is also a good way to provide support for more than one family member on a single subscription. Generally, there's no good reason for a VPN provider to allow less than two or three connections. If your provider only allows one, find another vendor. We gave extra points in our VPN directory to those vendors who allowed three or more connections.

Since it takes research to find out if a VPN service has a history of good or bad behavior, we’ve done the legwork to find the best VPN out there. In order to win our seal of approval, the service has to protect online privacy; allow you to keep anonymity; offer a good variety of locations from which to direct your traffic; offer fast, reliable performance; and provide an easy-to-use interface.


Another unique aspect of VyprVPN is that they offer a powerful obfuscation feature called the Chameleon Protocol. This is a self-developed OpenVPN protocol that obfuscates (hides) VPN traffic to appear like regular HTTPS traffic. The Chameleon Protocol allows you to use the VPN in locations where VPNs are normally blocked, such as in China, schools, libraries, work networks, and with some streaming services like BBC iPlayer.

Not all mobile VPN apps are created equal. In fact, most VPN providers offer different services (and sometimes, different servers) for their mobile offerings than they do for their desktop counterparts. We're pleased to see that NordVPN and Private Internet Access provide the same excellent selection of servers regardless of platform. These apps received an Editors' Choice nod both for desktop VPN apps and Android VPN apps.
It’s up to you to answer these questions by reading over the documentation provided by the VPN service provider before signing up for the service. Better yet, read over their documentation and then search for complaints about the service to ensure that even though they claim they don’t do X, Y, or Z, that users aren’t reporting that they are in fact doing just that.
Servers – The number of servers and geographical distribution of these servers is another important factor that determines the quality of a VPN. The greater the server network, the fewer problems you are likely to encounter such as overcrowded servers and downtime. A strong server infrastructure signifies a high standard of VPN performance standard.

Anti-Malware/Anti-Spyware Features: Using a VPN doesn’t mean you’re invulnerable. You should still make sure you’re using HTTPS whenever possible, and you should still be careful about what you download. Some VPN service providers—especially mobile ones—bundle their clients with anti-malware scanners to make sure you’re not downloading viruses or trojans. When you’re shopping, see if the providers you’re interested in offer anti-malware protection while you’re connected. For example, previously mentioned Hotspot Shield offers malware protection to its premium users. It may not be a dealbreaker for you, but it’s always good to have someone watching your back.


In short, it's time to start thinking about protecting your personal information. That's where virtual private networks, or VPNs, come in. These services use simple software to protect your internet connection, and they give you greater control over how you appear online, too. While you might never have heard of VPN services, they are valuable tools that you should understand and use. So who needs a VPN? The short answer is that everyone does. Even Mac users can benefit from a VPN.
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