We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you’ll need to wait for a response. This means that self-help support sites are even more important, since waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
IKEv2 (Internet key exchange version 2) is a tunneling protocol developed by Microsoft and Cisco, which is usually paired with IPSec for encryption. It offers a wide range of advantages, such as the capacity of automatically restoring VPN connection when Internet drops. It is also highly resilient to changing networks, which makes it a great choice for phone users who regularly switch between home WiFi and mobile connections or move between hotspots.
Whereas most providers say they log nothing, that’s not always the case. Some record very little data like the day you subscribed, the amount of data you’ve consumed, and delete those logs when you end the session. Other providers log your IP address, the servers you used, and store those logs. If they’re based in the US, UK or any other country with data retention laws, they can be compelled to hand over that data to law enforcement.
VyprVPN is one of the few providers that owns all of its own server infrastructure rather than just renting out space on someone else’s hardware. That means fast, consistent speeds that aren’t as affected by unrelated network traffic, with servers all over the world. We wouldn’t recommend torrenting on VyprVPN as it’s against the company’s policy, but it’s more than enough for streaming and gaming.
Servers – Boasting over 2,000 servers, PureVPN’s network is like a giant tentacle monster with multiple servers located in over 140 countries of the world! Geographically, PureVPN covers more locations around the world than any other VPN I have come across. You can choose to automatically connect to the best VPN server depending on the purpose you wish to use the VPN for or choose your own preferred server manually. It takes a relatively long time to connect to the server compared to other VPN providers, which is one of the downsides of this VPN. But as soon as you are connected, you will experience that joy of having unprecedented freedom on the web.
With a StrongVPN account, customers have the ability to choose which server location they want, even down to the specific city. This type of personalized, user-friendly service is also seen with their unlimited server switching, as well as the ability to have up to six simultaneous connections on different devices. StrongVPN supports Mac, Windows, iOs, Android, and even multiple routers, which is a huge plus.
To narrow the hundreds of VPN providers down to a manageable list, we first looked at reviews from dedicated sites like vpnMentor and TorrentFreak, research and recommendations from noncommercial sources such as That One Privacy Site and privacytools.io, and user experiences and tips on various subreddits and technology-focused websites like Lifehacker and Ars Technica. We settled on 32 VPNs that were repeatedly recommended. From there, we dug into the details of how each one handled issues from technology to subscriptions:
The VPN server can be managed using industry-standard network management protocols and infrastructure. The computer acting as the VPN server can participate in a Simple Network Management Protocol (SNMP) environment as an SNMP agent if the Windows Server 2003 SNMP service is installed. The VPN server records management information in various object identifiers of the Internet Management Information Base (MIB) II, which is installed with the Windows Server 2003 SNMP service. Objects in the Internet MIB II are documented in RFC 1213 in the IETF RFC Database.
Buffered VPN doesn't disclose much about the size of its network, but the 30-day money back guarantee means that you can take their service for a test drive and really get a feel for how well it performs for you. The company lost a few points from us because they do keep some connection information. They gained points for their client support, unlimited bandwidth, and generous number of simultaneous sessions allowed.
VPN protocol: We always recommend users avail of OpenVPN when available, as it is the most secure and open-source protocol available. You may, however, opt for a speedier protocol. IKEv2 is secure and works well especially with mobile data connections. You might or might not notice a difference with L2TP/IPSec or SSTP, depending on your device hardware. PPTP is generally regarded as the fastest, but has known security flaws that make it unsuitable for anyone who values their privacy.
Password Authentication Protocol (PAP) is a clear-text authentication scheme. The NAS requests the user name and password, and PAP returns them in clear text (unencrypted). Obviously, this authentication scheme is not secure because a malicious user could capture the user's name and password and use it to get subsequent access to the NAS and all of the resources provided by the NAS. PAP provides no protection against replay attacks or remote client impersonation once the user's password is compromised.
Since we last tested VPNs, we've given special attention to the privacy practices of VPN companies and not just the technology they provide. In our testing, we read through the privacy policies and discuss company practices with VPN service representatives. What we look for is a commitment to protect user information, and to take a hands-off approach to gathering user data.
One of the platform’s notable features is its ability to provide fast connection speeds. VPN software are known to reduce Internet speeds significantly, but with SaferVPN, you won’t even notice any speed reduction. The service also allows multiple user accounts at both personal and business levels. Customer support is available 24/7, which include email, tickets, live chats and a comprehensive knowledge base.
Trust and transparency issues are the foremost concerns in choosing a great VPN, and if a service doesn’t have enough locations to be useful to you, all the security features won’t make a difference. But after those concerns have been satisfied, we recommend that most people use connections based on the OpenVPN protocol, because of security flaws and disadvantages in the PPTP and L2TP/IPsec protocols. (Experienced users may consider IKEv2, but because it has its own debated pros and cons, we ruled it out.) Though AES 128-bit encryption is fine for most purposes, we prefer services that default to the more-secure 256-bit encryption and still offer good performance.
The table below will give you, at a glance, all the high-level information on what I consider to be the top VPN providers. For each service, you will also find links to a full review, multi location speed tests and a complete list of servers. If you need a bit of help knowing what to look for, please take a look at my article on how to choose a VPN.
We subsidize our free version by displaying advertisements and we do not collect or sell your personally identifiable information. Our free version provides the same basic level of protection that is included in our paid plans. If you would like to remove the ads and get additional benefits, then you can upgrade to Hotspot Shield Premium. When people upgrade to our premium version, it provides additional revenue to keep our service running smoothly.
IPVanish is one of the most recognisable names among all the VPN services out there. They've been going for years and if you've read about VPNs in the past you've probably seen some of their ads! IPVanish certainly isn’t going after the budget market here but it's still a bit cheaper than ExpressVPN. Like Express, IPVanish doesn’t offer a free trial (although there is a seven day money back guarantee if the service doesn’t live up to your expectations). It promises to be the world’s fastest VPN, with more than 40,000 IP addresses, 850 servers in 60 countries, unlimited peer to peer sharing and up to five simultaneous connections. That's certainly a bonus over ExpressVPN which only offers three connections at a time - IPVanish could be the better option for you if you want to get the whole family on one plan, for example. There’s a no logging policy, too, which means the service isn’t gathering stacks of data about what you’re doing.
A virtual private network (VPN) extends a private network across a public network, and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. Applications running across a VPN may therefore benefit from the functionality, security, and management of the private network.
VPN services offer up different "gateway" cities, allowing you to choose where the IP address assigned to your computer is located. This allows you to access websites typically only available to users from that country. It also allows you to access websites that may blocked/censored in your own country. This application is particularly important for travelers who need to access websites from their home country, as well as for people living in regions rife with Internet censorship, such as China and Iran.
When you're using a public Wi-Fi network, even a password-protected one, a VPN is your best friend. That’s because using public hotspots can be rife with hazards. From man-in-the-middle attacks to Wi-Fi sniffing, there are many different hacking methods that snoopers use to intercept your Internet traffic and steal your social media or banking passwords, files and photos.
All that being said, some VPNs are still all around faster than others. Below we’ve listed our top five fastest VPNs tested in the last year, out of a total of nearly two dozen premium providers. Speed tests we run factor largely into this list, but other non-quantifiable parameters based on our personal experience are also taken into consideration. These include how well they stream HD video and game online.
Hi Nathan, We do not censor feedback, and if that is your experience then it is your experience. I'm sorry that you seem to have had so many problems. All I can say is that for me it was just a matter of installing the software, entering my account details, choosing a server location, and hitting start. I have experienced the odd hiccup in the past, but as far as could I see all issues have now been resolved. I tested using Windows 10 (plus Android and both Mac clients). If you are finding everything too hard, then why not just take advantage of the 30-day money back guarantee and try something else?
Windows being the widely used and the 82% market sharing OS, is one of the oldest and unluckily one of the highly vulnerable to cyber threats. Windows users! Get alert, Windows 10 security won’t protect you from tech-support scammers’ trickery and lies. The FBI reported that it received 11000 tech-support fraud complaints last year with losses totaling more than $15m from 80 countries. It’s high time to protect your cyber world with the best Windows VPN and protect yourself from scammers’ pop-up messages, phishing emails, bogus warnings about fraudulent bank charges or fake refunds, browser lockers, and other malpractices.
Beyond those two factors, it’s difficult to make blanket statements about what makes a trustworthy VPN. At the bare minimum, a good VPN provider should not collect and keep any logs of its customers’ browsing history. If it does, that puts your privacy at risk should someone access (or even release) those logs without authorization. But deciding when to a trust a logging policy isn’t easy. As the EFF points out, “Some VPNs with exemplary privacy policies could be run by devious people.” You don’t need to have done anything illegal to prefer that law enforcement and criminals alike not have access to a browsing history that may include your bank, medical websites, or that one thing you looked at around 2 a.m. that one time.
Since we're living in a connected world, security and privacy are critical to ensure our personal safety from nefarious hacks. From online banking to communicating with coworkers on a daily basis, we're now frequently transferring data on our computers and smartphones. It's extremely important to find ways of securing our digital life and for this reason, VPNs have become increasingly common.
Ideally, every VPN service provider would subject itself to independent audits to verify that it logs and operates as it claims. Right now, audits aren’t common practice in the VPN industry, though there’s a push to change that. Joseph Jerome, policy counsel at the Center for Democracy & Technology, told us about that group’s efforts to bring transparency to the VPN industry: “We would like to see security audits released publicly so security researchers can review them and attest to their veracity, as well as learn from the issues being identified.” The few companies we found that currently performed these types of audits had other dismissal-worthy failings, despite their valiant efforts toward transparency. And while such reports may increase your confidence when you’re shopping, there’s no guarantee that an audit makes a VPN service trustworthy: In other industries, conflicts of interest have led auditors and rating agencies (PDF) to miss or ignore major problems.
VPNs also cloak your computer's actual IP address, hiding it behind the IP address of the VPN server you're connected to. IP addresses are distributed based on location, so you can estimate someone's location simply by looking at their IP address. And while IP addresses may change, it's possible to track someone across the internet by watching where the same IP address appears. Using a VPN makes it harder for advertisers (or spies, or hackers) to track you online.